Officer, Nutrition Programs

• 4 to 5 years
• The applicants should have experience in the following business area(s): NGO

Education and professional experience: Bachelor’s or Master’s degree in Food and Nutrition Science, Public Health, or a related field, with 4–5 years of progressive experience in nutrition-specific and/or nutrition-sensitive programmes, including experience in SAM management, CMAM, maternal and child nutrition, IYCF, or related interventions. Experience with an INGO/NGO or development organization is preferred.

• 4 to 5 years
• The applicants should have experience in the following business area(s): NGO

• Technical and programme management skills: Demonstrated knowledge and practical experience in planning, implementing, monitoring, and improving nutrition programmes at district and sub-district levels, with a sound understanding of national nutrition policies, guidelines, protocols, and service delivery systems.

• Capacity strengthening and partnership skills: Proven experience providing technical assistance, training, coaching, mentoring, and supportive supervision to implementing partners, government service providers, and frontline workers, with strong coordination and stakeholder engagement skills.

• Monitoring, data, and reporting skills: Ability to monitor programme performance, analyse and interpret programme data, validate results, identify implementation gaps, and support evidence-based corrective and adaptive actions. Experience with programme reporting systems, DHIS2, and documentation of lessons learned and best practices is an advantage.

• Communication and interpersonal skills: Excellent written and verbal communication skills in English and Bangla, with the ability to prepare technical reports, presentations, briefs, and other programme documents and effectively communicate with government, partners, donors, and other stakeholders.

• Other requirements: Strong organizational, problem-solving, coordination, and teamwork skills, with willingness and ability to travel regularly to district, sub-district, health facility, and community-level programme sites as required.

Helen Keller Intl

Guided by the remarkable legacy of its co-founder, Helen Keller, Helen Keller Intl partners with communities striving to overcome longstanding cycles of poverty. By delivering the essential building blocks of good health, sound nutrition, and clear vision, we help millions of people create lasting change in their own lives. Working in 20 countries – across Africa, Asia, Europe, and the United States – and together with a global community of supporters, we ensure every person has the opportunity – as Helen did – to reach their true potential.

Brief Background: Helen Keller Intl has worked in Bangladesh for more than four decades, partnering with government institutions, local government bodies, civil society, and communities to improve the health and well-being of vulnerable populations. Its Bangladesh portfolio spans nutrition, neglected tropical diseases, and eye health, with programs aligned with national policies, strategies, and decentralized service delivery systems.

The Transforming Lives Through Nutrition project advances Helen Keller Intl’s nutrition agenda through evidence-based, community-centered interventions, strategic partnerships, and strengthened local capacity. The Officer, Nutrition Programs supports the Implementing Partner (IP) and Manager, Program Delivery in ensuring quality implementation, monitoring, supportive supervision, coordination, documentation, and reporting at district and sub-district levels. The position also works closely with government counterparts, frontline workers, partners, and communities to strengthen program quality, address implementation gaps, and contribute to improved nutrition outcomes among vulnerable populations.

Purpose or Scope of work

The Officer, Nutrition Programs provides technical and operational support for the effective delivery of nutrition-specific and nutrition-sensitive interventions at district and sub-district levels with the guidance of the Manager Program delivery under the Transforming Lives Through Nutrition project. The position serves as a key link between Helen Keller Intl, Implementing Partners (IPs), government authorities, and other stakeholders, supporting programme quality, technical standards, partnership effectiveness, and achievement of project results.

The position contributes to strengthening nutrition service delivery through technical guidance, capacity development, field-level oversight, evidence generation, and stakeholder engagement. S/he supports planning, implementation, supervision, reporting, learning, and continuous improvement, while promoting government ownership, community engagement, and alignment with national and organizational priorities.

Management/ Functional Relationships

This section describes the reporting line and key working relationships for this role.

Reports to: Manager, Program Delivery

Direct reports: N/A

Key internal relationships: Admin, Finance and People and Culture team

Key external relationships:

Key Responsibilities/ Specific Tasks

Key Responsibilities

• Program Delivery: Own day-to-day delivery of the Transforming Lives Through Nutrition project, translating approved strategies into implementation plans and ensuring agreed activities, deliverables, timelines, quality standards, and targets are achieved.

• Monitoring, Data and Learning: Track project indicators, implementation milestones, service quality, and digital/data systems; promote timely and accurate data reporting and use evidence to identify gaps, improve performance, and document lessons learned.

• Planning and Coordination: Develop and regularly update project workplans, activity plans, responsibilities, and timelines, coordinating resources across Helen Keller Intl, implementing partners, government counterparts, and technical partners.

• Quality and Performance: Oversee implementation and service-delivery quality across community screening, referral, cataract and refractive-error services, follow-up, and other approved interventions, taking corrective action when performance gaps are identified.

• Partner Management and Capacity Strengthening: Provide day-to-day operational direction and technical support to implementing partners, monitor agreed deliverables, identify capacity gaps, and coordinate coaching, training, and other capacity-strengthening support.

• Government and Stakeholder Engagement: Maintain effective coordination with relevant government authorities, health facilities, INGOs, and other stakeholders to facilitate implementation, referral pathways, service integration, and sustainability.

• Risk and Adaptive Management: Anticipate operational and programmatic risks, maintain mitigation actions, adapt implementation within established frameworks, and promptly escalate significant risks or decisions requiring higher-level support.

• Budget, Operations and Compliance: Monitor implementation against approved budgets and coordinate with Finance and Operations on forecasts, procurement, partner payments, documentation, NGOAB requirements, and compliance with donor and organizational standards.

• Reporting and Accountability: Ensure timely and high-quality project reports, documentation, trackers, and management updates; clearly communicate progress, challenges, corrective actions, and outstanding deliverables.

• Teamwork and Operational Leadership: Clarify roles, priorities, and expectations for project staff and partner teams; provide constructive feedback and guidance; and promote respectful, collaborative, inclusive, and accountable ways of working.

Working Conditions/ Travel

• The position requires field travel of approximately 60% of working time within the assigned geographic areas, including visits to government stakeholder offices at district and upazila levels, District Hospitals/Upazila Health Complexes, Community Clinics (CCs), and community-level intervention sites. The position may also require occasional travel to the Country Office, other project locations, and external venues for meetings, trainings, workshops, cross-learning visits, coordination events, and other program-related activities.

• Good communication skills in Bengali are required, with working knowledge of English.

Expectations

Fairness, Belonging and Zero Tolerance to Abuse

As a member of the Helen Keller Family, each employee is expected to: 

• Help to develop and maintain an environment that welcomes and develops a multi-cultural workforce with varied lived experiences and identities.

• Foster a work environment where everyone feels valued and included.

• Support employees’ evaluation and promotion processes based on skills and performance.

• Promote a safe, secure, and respectful environment for all members of Helen Keller family, stakeholders in general, and particularly for the communities we serve.

• Follow Helen Keller Code of Conduct helping to prevent any type of abuse including workplace harassment, sexual abuse and exploitation, and trafficking in persons.

• Adhere to the Organizational Core Values, which include compassion, courage, integrity, and rigor.