Experience
- At least 1 year
- Freshers are also encouraged to apply.
Education
- Bachelor/Honors
Requirements
- At least 1 year
- Freshers are also encouraged to apply.
Skills Required
Additional Requirements
- Age At least 22 years
- Only Female
Responsibilities & Context
Position: Receptionist
Job Responsibilities
Front Desk Management: Welcome students, parents, visitors and guests professionally and provide necessary information about Aufsky Education’s services.
Call & Communication Management: Receive and respond to incoming phone calls, WhatsApp messages and general inquiries, and direct them to the appropriate department.
Student Inquiry Management: Handle initial student inquiries regarding German language courses, study abroad opportunities, Ausbildung and other consultancy services.
Visitor Registration: Maintain visitor records and ensure students and guests are directed to the appropriate counsellor or department.
Appointment Scheduling: Schedule appointments for student counselling, consultations, meetings and other office activities.
Student Registration Support: Assist with student registration, admission forms, course enrollment and collection of required documents.
Record Keeping: Maintain accurate records of inquiries, appointments, student information and daily reception activities.
Office Coordination: Coordinate with counsellors, teachers, management and other team members to ensure smooth daily operations.
Administrative Support: Assist with document printing, photocopying, scanning, filing, data entry and other routine administrative tasks.
Course & Office Information: Provide accurate basic information about course schedules, fees, registration procedures and available services, following company guidelines.
Follow-up & Lead Management: Record new inquiries and forward potential student leads to the Student Counselling Team for further follow-up.
Reception Area Management: Keep the reception, waiting area and visitor facilities clean, organized and professional.
Confidentiality: Maintain the confidentiality of student records, employee information and company documents.
Daily Reporting: Prepare daily inquiry, visitor and appointment reports and submit them to the assigned supervisor.
Professional Conduct: Maintain a friendly attitude, professional appearance, punctuality and excellent customer service at all times.