Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Hotel
- Freshers are also encouraged to apply.
Education
- Diploma in Hotel Management
- Bachelor of Business Administration (BBA)
- Bachelor of Social Science (BSS)
- Higher Secondary
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Hotel
- Freshers are also encouraged to apply.
Skills Required
Additional Requirements
- Age 20 to 40 years
- Only Male
Restaurant, Resort,
Travel Agent,
Public Relation Companies,
Tour Operator,
Responsibilities & Context
Greeting and welcoming clients, customers and visitors courteously and professionally.
Handle the front desk and maintain visitor records.
Inform guests of policies during the check-in process
Relay information to guests, such as hotel rates, services, hours
Make reservations, confirm reservations, and cancel reservations if needed
Ensure guests are in appropriate rooms
Verify guests payment methods
Deliver room keys, give guests directions to their rooms
Maintain records of guest room bookings compute guests’ bills and post charges
Manage administrative chores and organisational tasks.
Create a welcoming, professional environment for clients and customers.
Managing the reception area and ensuring the office is neat and tidy.
Answering phone calls and directing them to the appropriate staff member/department.
Handling incoming and outgoing mail and packages.
Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.
Pick up mail, packages, and documents for guests
Meet with housekeeping staff regularly
Maintain a positive attitude at all times
Go over all guest payments and charges during check-in and check-out as needed
Tell housekeeping when clients vacate rooms
Monitor guest’s visitors to the hotel
Enforce hotel rules and regulations
Report emergencies to the authorities
Keep an orderly front desk and reception area
Job Other Benifits
Negotiable (Options: Accommodation and Duty Hour Meal) Workplace