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Senior Client Relationship Officer (Visa Process)

Bongo Holiday

  • Dhaka, Dhaka (Banani, Dhanmondi)
  • None
  • পদ: ৪
  • ২ ঘন্টা আগে
  • ১ ডিসেম্বর ২০২৬
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আবেদনের শেষ সময়: মঙ্গলবার ১লা ডিসেম্বর ২০২৬

Experience

  • At least 2 years
  • The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, Immigration and Education Consultancy Service, Tour Operator, Travel Agency, Travel Startup, Developer, Buying House, Web Media/Blog, Advertising Agency, Development Agency

Education

  • HSC
  • Bachelor of Science (BSc)
  • Bachelor of Business Administration (BBA)
  • Master of Business Administration (MBA)
  • Master of Arts (MA)

Requirements

  • At least 2 years
  • The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, Immigration and Education Consultancy Service, Tour Operator, Travel Agency, Travel Startup, Developer, Buying House, Web Media/Blog, Advertising Agency, Development Agency

Additional Requirements

  • Age 25 to 40 years
  • Minimum 1–2 years of experience as a Visa Counselor or in a similar role.
  • Required Skills Excellent communication skills in both Bengali and English (spoken and written).
  • Strong client handling, counseling, and formal email communication skills.
  • Smart, confident, well-groomed, organized, presentable, and professional.
  • Ability to work under pressure and manage multiple tasks efficiently.
  • Good knowledge of visa documentation and application procedures.
  • Necessary training will be provided to the selected candidate.

Responsibilities & Context

  • Handle clients professionally through Incoming Call & Outgoing Call Counselling face-to-face & meetings also phone calls, and online communication, Google ,email, Whatsapp marketing.

  • Explain visa requirements, application procedures, eligibility criteria, and required documentation.

  • Collect supporting documents, and maintain proper client files and records.

  • Coordinate with the internal team to ensure smooth Client File & Tour Package.

  • Achieve assigned monthly targets and maintain high-quality service standards.

  • Describing the package tour, sight-seeing and itineraries to the clients.

  • Facilitate, control and coordinate the annual strategic marketing planning. Bill collection from clients

  • Quick respond to Clients` query through phone, email, social media & in-person.

  • Monitoring market activities by door to door

  • Processes cancellations and modifications of reservations.

  • Counseling with clients to choose the better destination.

  • Indoor & Outdoor office assignment work with marketing Making plan for individuals and group to achieve the sales target.

Job Other Benifits

  • Provident fund,Credit card,Mobile bill,Tour allowance,Performance bonus,Gratuity
  • Salary Review: Yearly
  • Festival Bonus: 2
  • . Attractive Bonous Weekly/Monthly.

    . Attractive Office Environment

Age

25 to 40 years

Gender

Both Male and Female can apply

Job Work Place

Work at office

Read Before Apply

Please apply only who are fulfilling all the requirements of this job
এই চাকরিতে আবেদন করতে চান? আবেদনের শেষ সময়: মঙ্গলবার ১লা ডিসেম্বর ২০২৬
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