Job Description

Title: Toll Plaza Manager

Company Name: A Project of First Dhaka Elevated Expressway (FDEE)

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Education level of university or above/any relevant discipline .
∎ Education may be relaxed for experienced candidates .

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ First Dhaka Elevated Expressway (FDEE) Is Bangladesh`s First Elevated Expressway Project, Which Will Connect The Shahjalal Airport With Kutubkhali Via Mohakhali, Tejgaon And Kamalapur Of Dhaka. It Is One Of The Largest Infrastructure Projects Taken Up By The Incumbent Government To Ease Traffic Congestion In The Capital.
∎ This Project required 5 no`s "Toll Plaza Manager" for the operations.

Job Responsibilities:
∎ To ensure the operational, collection and financial procedures are carried out as per set procedures and rules.
∎ To ensure smooth traffic flow through the toll plaza.
∎ Stop Corruption toll revenue.
∎ To ensure that staff and equipment are functioning and performing at optimum levels.
∎ To assist and advice the operational staff on operational related matters.
∎ Reconciles toll collection records and supervise the transfer of tolls to the bank.
∎ To ensure the daily management of toll operations.
∎ Inspect toll plaza facilities; make decisions regarding general operational levels, lane closures, and Toll Plaza conditions.
∎ Resolves problems or disputes in the areas of personnel, computer hardware and software maintenance, office equipment maintenance, customer service and building maintenance.
∎ Review maintenance requirements.
∎ Compile weekly and monthly traffic and revenue numbers.
∎ Verifies reconciled daily traffic with daily revenue, utilizing toll collection system data, reports from independent contractors and bank deposits. Forwards reports to toll manager as scheduled.
∎ Follow up on unresolved, patron's complaints. Assists staff with solution.
∎ Coordinating with district administration, police, judiciary, municipality, RTO, health centers, Local Panchayat and Elected Representatives as well.
∎ Monitor plaza facility and maintain security against theft or vandalism of grounds, property and equipment.
∎ Ensuring scheduled staff have reported for duty, arranging for replacement where required, and temporarily manning toll booths when required.
∎ Maintaining strict security in office and toll booth vault area at all times.
∎ Enforces rules and regulations, ensures personal appearance and demeanor is reflective of agency policy, and appropriately disciplines violators. Orders supplies, materials and equipment to meet operational requirements.
∎ Required to be on call for operational guidance of the toll plaza.
∎ Ability to manage multiple tasks simultaneously.
∎ Knowledge of job site safety practices required.
∎ Providing directions and road information to road users.
∎ Informing motorists of accidents on the road ahead.
∎ Reporting dangerous and illegal road users.
∎ Dispose of trash, ensure clearness.
∎ Perform other duties as assigned by manager.
∎ Skill in interpreting and applying the administrative and operational policies and procedures.
∎ Have good communication skills and willingness to work under difficult conditions, Problem solving attitude.
∎ Excellent interpersonal skills and ability to manage relationship with maturity, Excellent Relationship building skills.
∎ Ability to adjust to rapidly changing personnel, work, and environmental conditions and react accordingly.

Additional Requirements:
∎ Age at least 35 years
∎ Experience in managing at least 30 people.
∎ Having experience in collating data, analytical and logical skills.
∎ Ability to work alone for long periods.
∎ Good interpersonal skills.
∎ Comfortable working with cash.
∎ Knowledge of national roadways and local attractions.
∎ Fluent in English reading, and writing.
∎ Able to use a computer and have a working knowledge of MS Office.
∎ Knowledge of applicable rules, regulations relative to the toll collection function.
∎ Knowledge of the maintenance of automatic and manual toll collection equipment and cash-counting machines.
∎ Knowledge of cash-accounting systems, bank deposit procedures, and methods of safeguarding large sums of money.
∎ Knowledge of security systems and surveillance equipment.
∎ Skill in dealing effectively with a wide variety of personalities while enforcing toll policies and regulations.
∎ Skill in planning, organizing, assigning, and reviewing the work of workmates with particular attention to maximizing optimum use of existing resources.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Apr 2023

Company Information:
∎ 12 Apr 2023
∎ A Project of First Dhaka Elevated Expressway (FDEE)

Category: General Management/Admin

: Please Send your CV to "[email protected]" Mentioning the position Name

Source: bdjobs.com

Deadline Expired on 30th Apr 2023

Job Summary

Category
General Management/Admin
Location
Dhaka
Vacancy
5
Job Type
Full-time
Salary
Negotiable
Published
12 Apr 2023
Deadline
30 Apr 2023

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Toll Plaza Manager