Assistant Manager/Deputy Manager (Revenue Assurance)

• 5 to 7 years
• The applicants should have experience in the following business area(s): Group of Companies, Telecommunication

• Bachelor/Honors
• Masters

• 5 to 7 years
• The applicants should have experience in the following business area(s): Group of Companies, Telecommunication

• Age 25 to 35 years

Responsibilities:

• Direct interaction with the selected clients in resolving receivables delinquencies.

• Achieve the monthly collection targets set by the senior management.

• Negotiate with the delinquent clients and take necessary action if consistent delinquency is observed and design customized solutions to optimize recovery and minimize losses.

• Call/visit and make necessary communication with the customers to expedite the collection.

• Ensuring professional relationships are established and maintained with clients & Collection Agents (If needed).

• Preparing the collection executives’ activity report on daily basis to track, predict and monitor their performance & sharing with the senior management.

• Working closely with Manager-Revenue Assurance to respond to the credit and collection concerns with existing and potential clients.

• Assisting to deliver all sorts of collection communications, i.e.; letters, mails etc.

• Assisting to prepare all sorts of collection reports.

• Assisting to prepare documentation necessary to reconcile a customer account.

• Assisting for continuous improvement of all aspects of credit & collection functions.

• Assisting to bar/unbar the defaulter clients.

• Assisting to provide the black listed / defaulter customers’ list to BTRC & time to time monitor.

• Working closely with billing team to resolve the billing issues.

• Mobile bill,Provident fund
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2