Contact Center Agent

Job Description

Title: Contact Center Agent

Company Name: Ryans Computers Ltd.

Vacancy: --

Age: at least 21 years

Location: Dhaka (Banani)

Salary: Negotiable

Published: 2 Apr 2024

Education:
∎ Higher Secondary

Requirements:

Additional Requirements:
∎ Age at least 21 years

Responsibilities & Context:
∎ Deal directly with customers either by telephone or Text
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Meet personal/team qualitative and quantitative targets
∎ Must know computer products and accessories
∎ Compiling, verifying accuracy and inputting data
∎ Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
∎ Weekly 1 (one) day off-day according to the roster
∎ Deal directly with customers either by telephone or Text
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Meet personal/team qualitative and quantitative targets
∎ Must know computer products and accessories
∎ Compiling, verifying accuracy and inputting data
∎ Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
∎ Weekly 1 (one) day off-day according to the roster

Skills & Expertise:

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Banani)

Company Information:
∎ Ryans Computers Ltd.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 30 Apr 2024

Category: Customer Support/Call Centre

Source: bdjobs.com

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