Customer Relation Executive
Job Description
Title: Customer Relation Executive
Company Name: Walton Service Management System
Vacancy: 10
Job Location: Feni, Gazipur, Narayanganj, Noakhali, Chattogram (Lohagara), Dhaka (Keraniganj, Mirpur)
Employment Status: Contractual
Educational Requirements:
∎ Graduate or Post Graduate from any reputed University
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances, Engineering Firms
Job Responsibilities:
∎ Product receive & delivery
∎ Call attending
∎ Receiving customer complaint and forwarding the complaint to concern dept.
∎ To provide product information to the customer
∎ Listening and understanding of customers complaint and have to provide suitable solutions to customers
∎ To follow up after sales service related email and replying the email from customers
∎ Reporting day to day activities to the concern authority
∎ To handle customer with effective communication skills.
∎ To provide excellent customer service and give precise information to the customer.
Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Good command on office applications (MS Word, MS Excel, MS Outlook etc.)
∎ Must have to good communication skill on Bangla and English with proper accent
∎ Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
∎ Must have to multiple tasking ability
∎ Candidate will also be patient and cool-tempered to deal with Customer
∎ Able and willing to work under pressure and meet the challenges.
∎ Self-motivated, hardworking, energetic and result oriented
Salary: Negotiable
Compensation & Other Benefits:
∎ As per Company Policy
Application Deadline: July 19, 2019
Company Information:
∎ Walton Service Management System
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 19th Jul 2019
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