Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: GTC BPO Services Limited
Vacancy: 10
Job Location: Dhaka (Mohakhali)
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service, MICROSOFT OFFICE
∎ The applicants should have experience in the following business area(s):
BPO/ Data Entry Firm
Job Context:
∎ Shift timing roster (8hours a day)
∎ Part time hours available.
∎ One-day weekend
∎ Public Holidays available
Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 20 to 28 years
Salary: Tk. 9000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Nov 2023
Company Information:
∎ 15 Oct 2023
∎ GTC BPO Services Limited
∎ Address : 99 Ambon Complex Ltd, 8th floor Mohakhali, C/A, Dhaka-1212
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 14th Nov 2023
More jobs of GTC BPO Services Limited
Customer Relationship Executive
Customer Relationship Executive
Marketing Executive
Survey Contractor
Similar Jobs
Client Support Executive (International Project)- [Night Shift]
Executive, Customer Experience (Propeta Ltd.- a concern of US-Bangla Airlines)
Experienced Cold Callers | Emergency Hiring
Customer Support and Sales Executive
Customer Service Executive (Call Center)
Management Trainee Officer
Customer Service Executive (Female)
Customer Service Representative
Call Centre Executive
Intern, Customer Relationship Management
Call Center Executive
Telesales Executive
Executive/ JR. Executive
Counselling Executive Office
Tele Sales Executive
Controller
Call Center Agent
Telemarketing Executive [Night Shift] For International Campaign
Call Centre Executive
Customer Care Officer (Female)
Call Center Executive
Receptionist /Front Desk Executive
Client support Manager (Night Shift)
Front Desk Executive
Senior Call Center Agent [ For International Campaign ]
Call Center Representative- Tele Sales
Billing Executive
Customer Service Executive
Executive, Client Support Dhaka (Female)
Customer Service Officer
International Call Center Executive ( Night Shift )
Executive - Group Service
Officer/Sr. Officer (Customer Service)
Sr. Office Executive (Sales & Marketing)
International Call Center Agent (Night Shift)
Tele Marketing Executive
Guest Service Executive (Call Centre)
Call Center Executive
Customer Service Executive
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Facebook Group