Customer Service Executive (Contractual)
Job Description
Title: Customer Service Executive (Contractual)
Company Name: Community Bank Bangladesh Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Contractual
Educational Requirements:
∎ Minimum Masters in Business/Economics/Banking/English or relevant subjects from reputed University.
∎ BSc Engineering in Computer Science/ EEE/ Mechanical/ Civil/ Architecture
∎ No Third Division in academic records.
Experience Requirements:
∎ At least 2 year(s)
Job Responsibilities:
∎ Provide friendly and responsive customer service
∎ Respond to all sorts of customer queries
∎ Coordinate with relevant units including Branches, Credit Risk Management, Assets Operations and Liability Operations for delivering smooth customer service
∎ Time bound service delivery
∎ Proactively identify customer requirements and fulfill with sincerity and due diligence
Additional Requirements:
∎ Minimum 2 years' working experience in any bank/non-banking financial institution/micro-finance institution/NGO will be given preference. Fresh Graduates with excellent academic records can also apply.
∎ Smart, Team player, paired with agile mindset and can-do attitude
∎ Excellent presentation & communication skills
∎ Excellent skills in MS Office
∎ Smart, team player, paired with agile mindset and can-do attitude
∎ Excellent communications and persuasion skills
∎ Should have basic computer skills like Microsoft Word, Excel, PowerPoint, etc.
∎ Should have ability to prioritize tasks and manage accordingly
∎ Ability and willingness to travel extensively
Salary: Tk. 20000 (Monthly)
Compensation & Other Benefits:
∎ Incentive Bonus: Maximum BDT 5,000 per month depending on target achievement
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 Dec 2021
Company Information:
∎ 1 Dec 2021
∎ Community Bank Bangladesh Ltd.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 7th Dec 2021
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