Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s): ISP, Call Center
Education
- Bachelor/Honors
Requirements
- 1 to 5 years
- The applicants should have experience in the following business area(s): ISP, Call Center
Skills Required
Call Handling, Complaint Management, Computing Operation, Creative thinker and problem solver, Customer Relationship, Customer Support, Imitativeness and Time Management, Multitasking, Teamwork and Cooperation, Verbal Communication
Additional Requirements
- Age 18 to 30 years
- Only Female
Responsibilities & Context
Handle inbound and outbound customer calls professionally.
Identify customer complaints and provide necessary support.
Provide basic technical support for internet connectivity and service-related issues.
Escalate complex technical issues to the concerned departments.
Coordinate with NOC, Technical Support, and Field Operations teams.
Follow up on customer complaints to ensure timely resolution.
Maintain customer records, complaint logs, and service documentation.
Inform customers about internet packages, service plans, and updates.
Ensure customer satisfaction through effective communication and problem-solving.
Job Other Benifits
- T/A,Mobile bill,Performance bonus
- Festival Bonus: 2
Competitive salary.
Festival bonuses and other benefits as per company policy.
Career growth opportunities.
Age
18 to 30 years
Gender
Only Female can apply
Job Work Place
Work at office
Read Before Apply
Please apply only who are fulfilling all the requirements of this job
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