Digital Marketing & Client Support Executive

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service
• Freshers are also encouraged to apply.

• HSC

• 1 to 2 years
• The applicants should have experience in the following business area(s): IT Enabled Service
• Freshers are also encouraged to apply.

• Age 18 to 35 years
• Only Male

• 1–2 years of relevant experience preferred.
• Freshers with strong practical knowledge of Facebook Boosting, Digital Marketing, Client Handling and Adobe Photoshop are also encouraged to apply.Good communication and interpersonal skills.
• Good phone call and client handling skills.
• Ability to communicate professionally with clients through phone, WhatsApp and Facebook Messenger.
• Practical knowledge of Facebook Marketing and Facebook Boosting.
• Good knowledge of Digital Marketing and Social Media Marketing.
• Good working knowledge of Adobe Photoshop for document editing, image editing and design preparation.
• Ability to prepare, edit, format and finalize professional documents and marketing materials.
• Creative, responsible and self-motivated.
• Ability to work independently and as part of a team.
• Willingness to learn new digital marketing tools and techniques.
• Professional attitude and positive mindset.
• Good customer-handling ability.
• Willingness to learn new digital marketing tools and techniques.
• Must be comfortable handling client phone calls and online messages.
• Must be able to work under pressure and meet deadlines.

We are looking for a motivated, responsible and skilled Digital Marketing & Client Support Executive to join our team.

Key Responsibilities:

• Manage company Facebook Page and other social media platforms.

• Create, manage and monitor Facebook Boosting and online advertising campaigns.

• Plan and execute digital marketing activities to increase reach, engagement and customer leads.

• Create and publish social media posts, promotional content, banners and advertisements.

• Monitor Facebook campaigns and provide basic performance updates.

• Handle customer inquiries through phone calls, WhatsApp, Facebook Messenger and other online communication channels.

• Receive and make client calls professionally and provide information about company services.

• Handle client inquiries, follow-ups and basic customer support.

• Communicate with potential customers and maintain good client relationships.

• Follow up with leads and convert potential customers through professional communication.

• Maintain basic records of customers, leads and marketing activities.

Adobe Photoshop & Document Preparation:

• Use Adobe Photoshop to create, edit and prepare professional documents, banners, advertisements, forms and other business/marketing materials.

• Prepare and format documents, images and promotional materials using Adobe Photoshop and other relevant software.

• Edit, resize, modify and finalize images, documents and designs according to company requirements.

• Prepare digital documents and marketing materials for online and offline use.

• Make necessary changes to documents, images and designs as instructed by management.

Additional Responsibilities:

• Support the management team in daily marketing, client communication and administrative activities.

• Assist with online promotional activities and content management.

• Maintain professional communication with clients and customers.

• Stay updated with current digital marketing, Facebook advertising and social media trends.

• Perform other relevant tasks assigned by management.