Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
Education
- Bachelor/Honors
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
Skills Required
Additional Requirements
- Age 25 to 35 years
Responsibilities & Context
Attend all inbound/outbound calls on time.
Comply telephone etiquette with clear voice & Appropriately greet all the calls .
Identify the needs of patients, resolve issues, and provide solutions.
Ensure to follow the service script provided by the company for uniformity.
Be well-read on company policies ,services and the website for FAQs or service related queriesMaintain good patient relations.
Meet personal targets and work towards meeting team targets.
Maintain records of the conversations with the patients and analyze the data.
Write and submit timely reports on performance, targets, and service queries.
Job Other Benifits
- Provident fund,Profit share
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Attractive Remuneration for the right candidate.