Executive, Customer Communication
Job Description
Title: Executive, Customer Communication
Company Name: REVE Systems
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Communication, Customer Service
∎ Freshers are also encouraged to apply.
Job Context:
∎ REVE Chat, a business unit of REVE Group, is an AI enabled omnichannel customer engagement platform that provides real time sales and support assistance. REVE Chat, seamlessly engage customers over their preferred channels to deliver an omnichannel messaging experience.
∎ We are looking for self-motivated individuals for an immediate appointment, who will look after customer communication to simplify and enhance the customer experience and accelerate sales.
Job Responsibilities:
∎ Respond to customer sign ups and identify the potential customers promptly and proficiently
∎ Answer all customer product and service questions, assist the customer in placing their requirements
∎ Place an outbound communication to the customer to identify the valid buying intent
∎ Utilize the opportunity to sell products and services to prospective customers and develop new revenue through use of recommended sales techniques
∎ Schedule appointments accordingly
∎ Completes, processes, and maintains applicable data for future references
∎ Perform other duties as required by supervisor
Additional Requirements:
∎ Age 22 to 35 years
∎ Top-notch Interpersonal communication skills
∎ Excellent command in speaking and writing of both Bangla and English Language. Any other language speaking ability may add additional value
∎ Hard Working, Target Oriented & Self Motivated
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2023
Company Information:
∎ 9 May 2023
∎ REVE Systems
∎ Address : REVE Centre, Plot-94, Purbachal Express Highway, Dumni, Khilkhet, Dhaka-1229
∎ Web : www.revegroup.com
∎ Business : Founded in the year 2003 by M. Rezaul Hassan, REVE Group is a global enterprise comprising 12 business verticals namely REVE Systems, REVE Antivirus, Le Reve, REVE Chat, Inaani, Ajura, REVE Properties, West Wind, Kloud Talk & REVE Secure. Although, the group began its initial operations by delivering telecommunication & software solution, it has now diversified its business into other sectors like Computer Security Solutions, Web Software, Fashion, Roaming Application and Real Estate.
REVE Group is headquartered in Singapore and has its development centers in Bangladesh & India and branch office in Hong Kong. Due to its global presence, REVE Group is able to deliver reliable solution to its clientele spread across 78 countries. In the past one decade the group has experimented in various sectors be it IP telephony or ecommerce. The success of REVE Group lies in its operational excellence, strong values, product innovation and its capability to deliver superior customer satisfaction in each of the markets it serves.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 31st May 2023
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