Title: Executive/ Sr. Executive, Sales & Customer Support
Company Name: Outsource Experts Ltd.
Vacancy: Not specific
Job Location: Dhaka (Paltan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Graduate in any discipline. Graduate from English, English Medium/ Graphic Design Background will be given preference.
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Quick respond to customer inquiry with quality communication over email and live chat
∎ Effectively manage large amount of emails
∎ Build sustainable relationships of trust through open and interactive email communication
∎ Understand customer requirements and expectations for service
∎ Update job status with notes i.e., clear instruction, actual quantity and turnaround time
∎ Follow communication procedures, guidelines and policies
∎ Perform any other duties as assigned
Additional Requirements:
∎ Age at least 24 years
∎ Only males are allowed to apply
∎ The candidate/s should have minimum 1 year experience in customer service.
∎ Experience in handling international customers via telephone and email will be given preference.
∎ Must have the interest to work at night shift
∎ Excellent command in English writing and speaking
∎ Excellent time management skills
∎ Ability to work under pressure
∎ Must have the skill of multitasking
∎ Excellent keyboard skills
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays, Over time allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per organization's policy
Application Deadline: November 12, 2019
Company Information:
∎ Outsource Experts Ltd.
∎ Address : Orchard Faruque Tower (Level-06), 72 Nayapaltan, Paltan, Dhaka-1000, Bangladesh
∎ Web : www.outsourceexpertsbd.com
∎ Business : Outsource Experts Ltd (OEL) (www.outsourceexpertsbd.com) is a prominent offshore outsourcing company in Bangladesh. OEL goes for 24/7 online image editing service all over the world. There are three offices of this company, Nottingham at United Kingdom, Dhaka and Gaibandha at Bangladesh, affording more than 300 full time employees.
Category: Customer Support/Call Centre
Source: bdjobs.com