Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Hotel, Resort
Education
High school diploma required; a degree or diploma in Hospitality Management is strongly preferred.
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Hotel, Resort
Skills Required
Additional Requirements
- Age 22 to 35 years
Responsibilities & Context
Key Responsibilities
• Shift Operations: Run daily front desk shifts, manage peak arrival and departure times, and handle shift handovers.
• Guest Services & Recovery: Greet VIPs and special-needs guests, handle escalated complaints, and ensure high service standards.
• Staff Leadership & Training: Assign daily duties, mentor new receptionists, schedule shifts, and evaluate team performance.
• Financial & Billing Management: Verify room rates, audit cash drawers and shift receipts, manage direct billing/vouchers, and resolve posting errors.
• Interdepartmental Coordination: Communicate room status updates directly with Housekeeping and Maintenance teams.
• Policy & Safety Enforcement: Ensure compliance with hotel brand standards, credit policies, and emergency/security pro
tocols.
Job Other Benifits
As per company policy.