Intern- Customer Support & Telesales

Job Description

Title: Intern- Customer Support & Telesales

Company Name: Green Grocery

Vacancy: 5

Job Location: Dhaka (Merul Badda)

Employment Status: Internship

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, MICROSOFT OFFICE

Job Context:
∎ Green Grocery, a leading D2C grocery e-commerce platform, is excited to announce openings for 5 interns in the Customer Support and Telesales department. This is a dynamic opportunity for individuals looking to gain hands-on experience in a fast-paced e-commerce environment. As an intern, you will receive comprehensive on-the-job training, enjoy 100% free lunches, and have the chance to earn a valuable experience certificate. Additionally, outstanding performers during the internship will be considered for a full-time job offer.
∎ Job Context:
∎ The internship program at Green Grocery is designed to provide interns with a real-world understanding of customer support and telesales in the e-commerce sector. Interns will be part of a collaborative team and will have the chance to work closely with seasoned professionals, gaining insights into industry best practices and contributing to the success of a thriving e-commerce platform.Internship Benefits: Customer Support and Telesales Interns
∎ Join Green Grocery`s dynamic internship program and enjoy:
∎ On-the-Job Training:
∎ Learn essential skills in customer support and telesales from industry professionals.
∎ Free Lunch:
∎ Daily complimentary lunches to fuel your productivity.
∎ Experience Certificate:
∎ Gain a valuable certificate for your portfolio upon completion.
∎ Full-Time Job Opportunity:
∎ Exceptional performers may be considered for a permanent role.
∎ Networking Opportunities:
∎ Connect with industry professionals for future career prospects.
∎ Skill Enhancement:
∎ Develop communication, customer service, and telesales skills.
∎ Team Collaboration:
∎ Collaborate with a talented team in a growing e-commerce company.
∎ Feedback and Mentorship:
∎ Receive constructive feedback and mentorship for your growth.
∎ Exposure to E-commerce:
∎ Hands-on experience in D2C grocery e-commerce operations.
∎ Resume Building:
∎ Boost your resume with practical experience in a competitive industry.

Job Responsibilities:
∎ Customer Support:
∎ Respond promptly and professionally to customer inquiries via email, chat, and phone.
∎ Provide accurate information about Green Grocery's products, services, and policies.
∎ Assist customers in navigating the website, placing orders, and resolving any issues they may encounter.
∎ Document and track customer interactions to ensure effective follow-up and resolution.
∎ Telesales:
∎ Conduct outbound calls to potential customers to promote Green Grocery's products and services.
∎ Effectively communicate the value proposition of Green Grocery and address customer queries.
∎ Meet and exceed weekly and monthly telesales targets.
∎ Collaborate with the sales team to identify and pursue opportunities for upselling and cross-selling.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize

Job Source: Online Job Posting.

Application Deadline: 25 Dec 2023

Company Information:
∎ 30 Nov 2023
∎ Green Grocery
∎ Address : House 5, Road 1,Anandanagar, East Merul Badda, Gulshan Dhaka-1212
∎ Business : Green Grocery’’ is on a mission is to ensure quality and safe food. We have a big range of handpicked food items, including varieties of rice, spices from all corners of the country, homemade spreads, our own brewed oils, ghee, pickle are coming to change your taste.
If the food safety is not properly done then it can harm the human body from inside or outside. In today’s busy life we don’t have time to look out on our health. Everyone is busy in their daily schedule. For good health, we have to take healthy foods. So we have to make sure that the food we are eating is not harmful for us. The food must not be contaminated with harmful viruses, toxins, bacteria, parasites and chemicals. The food safety depends upon from the farmer’s farm to the consumer’s plate. Green Grocery ensures the product quality in every stages starting from the production level to the final packaging.

Category: Customer Support/Call Centre

: Please Mail your Cv with cover letter & write ''Intern- Customer Support & Telesales'' as subject of your mail.Must be bring your Updated Cv if are you shortlisted & The mobile number given in the CV remains active.


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