International Call Center Executive
Job Description
Title: International Call Center Executive
Company Name: Xubisoft Limited.
Vacancy: 15
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ O Level, A Level, HSC, Bachelor of Business Administration (BBA)
∎ Under graduation enrolled freshers with good English communication skill are encouraged to apply.
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Support through Phone, Call Centre Training, Customer Service
∎ The applicants should have experience in the following business area(s):
Call Center, IT Enabled Service
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage large amounts of outbound calls to USA/ Canada customers in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Receiving customers enquirers, selling services/ products over telephone as per the instruction provided.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets.
∎ Worked / studied abroad will be preferred
∎ No Absenteeism & Late Allowed
∎ Non-Muslims are encouraged to apply. (To Work on Muslim's Holidays)
∎ Employment Status
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ A Level, Bachelor degree in any discipline, O Level
∎ Fluency in English Speaking is our first priority, doesn't really matter what Educational background you are from.
∎ Freshers are encouraged to apply (Only O level, A level or Fluent English Speaker)
∎ Experience in International Call Center (MCA Project) will get first priority with the best offer.
∎ Don't Apply if you don't Speak Great English.
∎ Selected Applicants will be in a minimum of the six-month employment contract.
∎ Able to speak clearly and persuasively in English in positive or negative situations.
∎ Proven organizational and interpersonal skills.
∎ Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous, and know proper phone etiquette.
∎ Ability to relate with a diverse group of people.
∎ Sound knowledge of essential software like MS Word, MS Excel, Email, Skype, etc.
Salary: Tk. 15000 - 20000 (Monthly)
Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
Job Source: Bdjobs.com Online Job Posting
Application Deadline: May 8, 2019
Company Information:
∎ Xubisoft Limited.
∎ Address : House-19, Road-04, Sector-4, 1230
∎ Web : www.xubisoft.com
∎ Business : From 2016, We offer IT/ITES Services and IT/ITES Training & Placement Services, Business Process Outsourcing Solutions, Supply Chain Management, Consultancy Services, and International Export Services. With our industry expertise and offshore liaison at the whole world, we are committed to providing maximum value, high quality and low-cost Business Processing and IT/ITES Services, SCM and Consultancy Solutions to our prospective clients. We have teams of
dedicated and experienced e-business consultants, application developers, e-marketer, e-commerce programmers, web promoters, graphic designers, training, logistics and SCM experts. Our expertise in various industry-related technologies helps us advise our clients on business strategies from initial strategy development right through to building and maintaining a successful and effective solution. We go the extra mile for our clients and associates.We provide a full range of Training, Outsourcing Services, IT/ITES Services and Solutions to businesses and industry leaders, both large and small. We offer the best solutions across every department in your organization.
Our Business Process Outsourcing(BPO) portfolio includes end-to-end solutions. We have it all in our portfolio, served in a customer friendly and customized manner. With a world class infrastructure, Xubisoft Ltd is well equipped to deliver a 24/7 support-system round the year. We do contact center services for USA, CANADA & UK.
Category: Customer Support/Call Centre
Send your CV to: [email protected]
Read Before Apply: Please mail your CV with cover letter.
Source: bdjobs.com
Deadline Expired on 8th May 2019
More jobs of Xubisoft Limited.
BPO Trainee, SEIP Training Program
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