IT Systems Administrator

• At least 7 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies

• Bachelor of Computer Application (BCA)
• Bachelor of Science (BSc) in Computer Science & Engineering

• At least 7 years
• The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies

About us and the role

With more than 125 years of engineering excellence, WH Scott Group provides safety-critical solutions to the utilities, marine, power, oil and gas, and manufacturing sectors. Our businesses, including WH Scott, Re-Ropes and Metlab, operate from offices across Ireland and the UK.

Are you a hands-on problem solver who takes ownership of the systems you run? You will be the Group's dedicated Systems Administrator: keeping Microsoft 365, Azure, our network and our devices secure and running smoothly, and making sure every IT issue is seen through to resolution.

What you will do

Microsoft 365 and identity

• Administer Microsoft 365 and Entra ID (Azure AD): users, licences, groups, conditional access and MFA

• Manage Exchange Online: mailboxes, mail flow rules, mail security and DNS records (SPF, DKIM, DMARC)

• Look after SharePoint, Teams and OneDrive permissions and structure

Infrastructure and security

• Manage Azure resources, backups and recovery, and keep cloud costs under control

• Run network, firewall and VPN administration across our sites, including WatchGuard

• Manage endpoint security, patching and device management, and act on security alerts

• Carry out regular system and security audits, and support our ISO 27001 controls

Support and service

• Own the IT service desk: log, prioritise and resolve user issues end to end

• Find the root cause of recurring problems and fix them for good

• Keep the IT asset register, licences and supplier contracts up to date

• Write clear documentation and train staff on new tools and good security habits

• Contribute to IT projects, upgrades and the onboarding of new Group companies

What you will bring

Essential

• At least 7 years' experience in IT systems administration

• Excellent written and spoken English

• Strong, hands-on skills in Microsoft 365, Entra ID (Azure AD), Exchange Online and SharePoint

• Windows desktop and server administration

• Network troubleshooting: routers, firewalls, VPNs, DNS and Wi-Fi

• A track record of owning problems through to resolution, working independently

• A reliable home workspace with a stable broadband connection and backup power

Desirable

• Microsoft certifications such as Azure Administrator (AZ-104) or Microsoft 365 Administrator (MS-102)

• Cybersecurity knowledge and ISO 27001 experience

• PowerShell scripting and automation

• Experience with Azure virtual machines, Intune, IP phone systems

• Experience in a managed service provider (MSP) or multi-site environment

Work location: the role is remote to start. It may require working from an office in Dhaka in the near future.