Officer - Customer Relations
Job Description
Title: Officer - Customer Relations
Company Name: Jams Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
Experience Requirements:
∎ 3 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Relationship Management (CRM), Due Collection
∎ The applicants should have experience in the following business area(s):
Real Estate
Job Responsibilities:
∎ Oversee the collection of outstanding credit and ensuring it is handled appropriately and as per company policy.
∎ Create and implement strategies to increase the number of successful collections on outstanding debt.
∎ Communicate with clients to build and maintain a strong working relationship
∎ Implement credit policies and procedures that retain a smooth running of the department and avoid excessive credit limits.
∎ Customer reception and handling.
∎ Develop and maintain good relation with customer
∎ Provide excellent service and satisfactory information to the customer
∎ Keep regular communication with existing clients of the company for future prospect generation.
∎ Maintain call reports and daily work schedules.
∎ Assist other team members/executives in daily execution of works.
∎ Provide regular updated report as per requirement of the Team Manager on the above activities
∎ Perform any other tasks assigned by the management
Additional Requirements:
∎ Only females are allowed to apply
∎ Candidates having Experience in Customer Relation & Collection Department in any renowned Real Estate company will get preference.
∎ Candidate should be proficient in using Microsoft Office.
∎ Should have good command on English & Bangla.
∎ Should be enthusiastic, pro-active, dedicated, punctual and hard working.
∎ Should have good interpersonal & communication skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: November 5, 2019
Company Information:
∎ Jams Group
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 5th Nov 2019
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