Senior Trainer – Food & Beverage Service

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Bachelor/Honors
• Diploma

• Bachelor’s Degree in Hospitality Management / Tourism & Hospitality Management / Hotel Management from a recognized university; OR

• Diploma in Hotel Management / Food & Beverage Service / Hospitality Management from a recognized government-approved institution (e.g., NHTTI, BTEB-affiliated polytechnics, or equivalent international institutions).

• At least 5 years
• The applicants should have experience in the following business area(s): NGO

• Age At most 40 years

Experience & Additional Requirements:

Experience:

• Minimum 5 (five) years of professional F&B service operations or instructional experience in star-rated hotels/resorts for Bachelor’s degree holders; OR

• Minimum 7 (seven) years of relevant industry and instructional experience in star-category hotels, luxury restaurant chains, cruise lines, or recognized hospitality training centers for Diploma holders.

Specialized Preference:

• Overseas Hospitality Experience: Candidates who have worked abroad as an F&B Captain, Head Waiter/Waitress, Bartender, Food Server, or Hospitality Trainer (e.g., in the Middle East/GCC, Cruise Lines, Maldives, Singapore, Malaysia, or Japan under TITP/SSW) will be given strong preference.

• Accreditation: Certified as a Trainer/Assessor under CBT&A (Competency-Based Training and Assessment) (Level-4) in Tourism & Hospitality / F&B Service by BTEB or NSDA will be an added advantage.

Other Skills:

• High-level communication, mentoring, leadership, and intercultural relationship-building skills.

• Excellent command of spoken and written English, with an understanding of international hospitality jargon.

• Proficiency in basic computer applications (MS Office: Word, Excel, PowerPoint), Point of Sale (POS) software, and modern multimedia teaching tools.

Age Limit:

• Preferably up to 40 years, with flexibility for candidates possessing exceptional qualifications, international exposure, relevant certifications, and professional experience.

About Grameen Shikkha

Grameen Shikkha (www.grameenshikkha.com) is a not-for-profit organization created by Nobel Laureate Professor Muhammad Yunus. It promotes education, vocational training, and child development, and conducts skills training, scholarship management, and non-formal primary school programs for poor and disadvantaged communities.

Program / Institute: Grameen Vocational Training Institute (GVTI)

Job Location: Mirpur, Dhaka, Bangladesh

Employment Type: Full-time (Contractual / Program-based)

Job Description / Key Responsibilities:

• Deliver high-quality theoretical and hands-on practical training in Food & Beverage Service (fine dining, banquet operations, buffet setup, Gueridon service, bar & beverage service, order taking, and customer care) aligned with the National Technical and Vocational Qualifications Framework (NTVQF/CBT&A) and international hospitality industry benchmarks.

• Plan, design, and update Competency-Based Learning Materials (CBLM), session plans, job sheets, multimedia presentations, and simulation restaurant/bar laboratory protocols.

• Prepare trainees to meet the technical, regulatory, grooming, and work ethic requirements of overseas destination countries and international hospitality employers (e.g., Middle East/Gulf region, Cruise Liners, Japan [SSW / TITP Food Service], Europe, the UK, and Southeast Asia/Maldives).

• Train students in international hospitality etiquettes, professional restaurant/hotel English terminology, cross-cultural communication, guest complaint resolution, upsell techniques, and personal grooming/hygiene standards.

• Supervise the practical F&B training simulation lab / mock restaurant and bar; ensure the proper maintenance, calibration, and inventory of silverware, chinaware, glassware, linen, service trolleys, and POS systems.

• Ensure strict adherence to Hazard Analysis Critical Control Point (HACCP), food hygiene, sanitation, infection prevention, and Occupational Health and Safety (OHS) regulations within the practical training facility.

• Conduct continuous formative and summative institutional and practical assessments to evaluate trainee competencies against national and global hospitality benchmarks.

• Prepare trainees for internal examinations, BTEB/NSDA regulatory assessments, and technical screening/trade-test interviews conducted by overseas employers, star-rated hotel chains, and international recruitment agencies.

• Assist in trainee mobilization, trade-specific screening, admissions, personal career counseling, and pre-departure orientations.

• Maintain accurate attendance records, competency logbooks, assessment portfolios, consumable registers, and submit routine progress reports to management.

• Collaborate with local 4-star and 5-star hotels and restaurant chains for apprenticeships, clinical/on-the-job training (OJT), and assist overseas recruitment partners in facilitating international job placements.

• Perform any other relevant duties assigned by the Management.

Salary & Benefits:

BDT 40,000 per month, plus other benefits as per organizational policy. The salary is negotiable based on the candidate’s qualifications, international exposure, relevant certifications, and professional experience.