Sr. Customer Retention Executive / Deputy Customer Retention Manager
Job Description
Title: Sr. Customer Retention Executive / Deputy Customer Retention Manager
Company Name: REVE Systems
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in CSE, Bachelor of Business Administration (BBA) in Marketing
Experience Requirements:
∎ 3 to 6 year(s)
∎ The applicants should have experience in the following area(s):
Customer Retention
∎ The applicants should have experience in the following business area(s):
Software Company
Job Responsibilities:
∎ Calling & Supporting customers of Live Chat and Bot Solution
∎ Solving customer issues with Live Chat and Bot Solution
∎ Giving Demo to customer to understand Various feature
∎ Ensure Customer recurring Monthly or Yearly Payment
∎ Up sale to customer
∎ Any related customer retention or sales task
Additional Requirements:
∎ Must be fluent in oral and written English to be able to communicate to North & South America Customers over phone or Zoom
∎ Experience in oral communication with North America Customer
∎ Experience in selling IT products and SAAS Industry
∎ Must be keen with understanding software products
∎ Competitive & professional mental capability to meet target
∎ Target Customer: North and South America
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Performance based pay
∎ Personal Growth and Development
∎ Complementary Breakfast
∎ Transport Pick & Drop
∎ 30% discount on shopping from Le Reve
∎ 50% Discount on any Quantum methods courses
∎ Other benefits as per Company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 4 May 2022
Company Information:
∎ 4 Apr 2022
∎ REVE Systems
∎ Address : REVE Centre, Plot-94, Purbachal Express Highway, Dumni, Khilkhet, Dhaka-1229
∎ Web : www.revegroup.com
∎ Business : Founded in the year 2003 by M. Rezaul Hassan, REVE Group is a global enterprise comprising 12 business verticals namely REVE Systems, REVE Antivirus, Le Reve, REVE Chat, Inaani, Ajura, REVE Properties, West Wind, Kloud Talk & REVE Secure. Although, the group began its initial operations by delivering telecommunication & software solution, it has now diversified its business into other sectors like Computer Security Solutions, Web Software, Fashion, Roaming Application and Real Estate.
REVE Group is headquartered in Singapore and has its development centers in Bangladesh & India and branch office in Hong Kong. Due to its global presence, REVE Group is able to deliver reliable solution to its clientele spread across 78 countries. In the past one decade the group has experimented in various sectors be it IP telephony or ecommerce. The success of REVE Group lies in its operational excellence, strong values, product innovation and its capability to deliver superior customer satisfaction in each of the markets it serves.
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 4th May 2022
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