Tele Sales Officer

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, F-commerce
• Freshers are also encouraged to apply.

• HSC

• At least 1 year
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, F-commerce
• Freshers are also encouraged to apply.

• Age At least 19 years

Excellent communication skills in Bengali (English is a plus).

Strong persuasion and negotiation skills.

Ability to work under pressure and meet targets.

Basic computer literacy and familiarity with CRM software is an advantage.

Skills & ExpertiseTele SalesCall Center OperationHandling CustomersOrder ManagementCRMCustomer Retention

Job Context

AromaElite BD is a fast-growing e-commerce company in Bangladesh specializing in premium perfumes and fragrances. We serve customers nationwide through a cash-on-delivery model, processing hundreds of orders daily. Our team is driven by a commitment to quality products, reliable delivery, and excellent customer service.

We are looking for dynamic and results-driven Tele Sales Executives to join our growing team. The ideal candidates will be responsible for connecting with customers over the phone, pitching products, closing sales, and ensuring customer satisfaction.

Job Responsibilities

• Connect with potential and existing customers via phone calls and text messages.

• Build rapport with customers and understand their needs.

• Handle incoming customer inquiries professionally.

• Make outbound calls to pitch products and close sales.

• Achieve daily and monthly sales targets.

• Answer customer questions promptly and provide accurate, helpful product information.

• Guide customers through product features, pricing, and offers.

• Generate sales targets and maintain daily records of calls, orders, and sales updates.

• Report daily performance to the team supervisor.

• Log and track all customer communications and order details accurately in the CRM system.

• Follow up with existing customers to ensure satisfaction and drive repeat purchases.

• Maintain strong customer relationships to encourage loyalty and referrals.

Core Benefits

• Overtime allowance

• 2 Festival bonus

Other Benefits * Monthly Commission: Attractive performance-based commission * Regular Pay Rise * Fast Promotion Opportunities * Official Laptop * Salary Paid on 1st-5th of Every Month * Free Daily Snacks * Buffets & Tours * Expert Mentor Support