Student Counselor & Visa Processing Officer

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agency, Immigration and Education Consultancy Service, Immigration/Visa Processing, Travel Startup

• HSC
• Bachelor/Honors
• Masters

• Training or certification in Student Counseling, Education Consultancy, or Visa Processing will be an added advantage.

• Knowledge of international student admission procedures and visa application processes.

• Practical understanding of visa documentation and application requirements for Canada, Australia, South Korea, China, Malaysia, Russia, and European countries.

• At least 2 years
• The applicants should have experience in the following business area(s): Travel Agency, Immigration and Education Consultancy Service, Immigration/Visa Processing, Travel Startup

• Age At most 35 years

• Good Communication Skills

• Computer Knowledge

• English Proficiency

• Customer Handling Skills

Job Responsibilities:

We are looking for a smart, confident, well-educated, ambitious, and experienced professional to join our team as a Student Counselor & Visa Processing Officer. The ideal candidate should have strong practical knowledge and hands-on experience in student visa processing, admission procedures, and visa documentation for Canada, South Korea, China, Malaysia, Australia, Russia, and European countries.

The candidate must possess excellent communication, interpersonal, counseling, and organizational skills, along with the ability to guide students and clients professionally throughout their application journey.

Key Responsibilities:

1. Provide professional counseling and guidance to students regarding higher education opportunities, admission procedures, and visa requirements.

2. Provide accurate information and consultation regarding Student Visas related services.

3. Maintain regular communication with students, clients, institutional representatives, and respective visa processing teams.

4. Communicate with students in person, over the phone, and through email to understand their requirements and provide appropriate guidance.

5. Collect, review, verify, and organize all necessary documents required for visa applications.

6. Ensure that students' documents are complete, accurate, and properly arranged according to the respective country's visa requirements.

7. Prepare application documents, complete necessary forms, and maintain proper records and documentation files.

8. Monitor students' application progress and provide timely updates regarding each stage of the visa processing procedure.

9. Maintain and update daily processing reports and other relevant administrative records.

10. Handle incoming and outgoing calls, emails, and client inquiries professionally.

11. Build and maintain strong relationships with students, parents, and prospective clients.

12. Support marketing and promotional activities through social media, newspaper advertisements, and other marketing channels.

13. Coordinate with internal teams and international representatives to ensure smooth application processing.

14. Provide continuous support and guidance to students throughout the admission and visa application process.

15. Perform other relevant duties and responsibilities as assigned by management.

Candidate Requirements:

• Must be smart, presentable, confident, and professionally minded.

• Must have excellent communication and interpersonal skills.

• Must be well-educated, ambitious, responsible, and self-motivated.

• Previous experience in student counseling, education consultancy, or visa processing will be highly preferred.

• Practical knowledge of visa application procedures for Canada, South Korea, China, Malaysia, Australia, Russia, and European countries is highly desirable.

• Must have good English communication skills (both written and spoken).

• Must be proficient in computer operations, email communication, and Microsoft Office applications.

• Must have strong organizational, problem-solving, and multitasking abilities.

• Must be patient, empathetic, and capable of handling students and clients with professionalism and care.

• Must be able to work independently as well as collaboratively within a team.

Professional Qualities:

The ideal candidate should demonstrate a high level of professionalism, honesty, patience, and dedication. They should be capable of building trust with students and clients, understanding their individual needs, and providing reliable guidance throughout the entire application process.

Career Opportunity:

This is an excellent opportunity for a motivated and career-oriented individual who wants to build a successful career in the international education consultancy and visa processing industry.