Education
Bachelor's degree from a reputed university.
University CGPA of 3.00 or above.
Combined SSC and HSC GPA of 9.00 or above.
Additional Requirements
Strong English speaking, listening, reading and writing skills.
Computer proficiency, English typing skills and familiarity with Microsoft Office.
Analytical thinking, attention to detail and sound judgment.
Fresh graduates and professionals with up to three years of service-industry experience are welcome.
ITES, BPO or client-operations experience is an advantage.
Responsibilities & Context
We're looking for people who want to master their work, earn greater responsibility and build a long-term career.
If you communicate confidently in English, follow through on commitments and take feedback seriously, we'd like to hear from you.
WHAT YOU'LL DO
Handle communications and provide business support to North American clients.
Coordinate with clients, vendors and internal teams to meet deadlines.
Monitor work progress, identify problems early and follow through on resolutions.
Prepare accurate reports, maintain documentation and support payment coordination.
Participate in client meetings, quality reviews and improvements to everyday operations.
HOW WE WORK AT APEX
Our four core values guide our everyday decisions:
Honesty in Words and Action: Tell the truth, own mistakes and communicate concerns early.
Pursue Evolution and Learning: Seek feedback, embrace change and apply what you learn.
Build a Progressive Team: Share knowledge, support colleagues and help others succeed.
Take Ownership Like You Signed It: Follow through, escalate blockers and ensure proper
WORK SCHEDULE
Monday-Friday | Saturday & Sunday off
Night shifts: 6 PM-3 AM (Male) or 9 PM-6 AM (Female)
Job Other Benifits
A structured one-year learning and mentoring program.
Annual performance and salary review.
Quarterly and annual performance-based incentives.
Monthly travel allowance.
Two festival bonuses annually.
WHAT WE INVEST IN YOU