Call Centre Executive

• At least 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Higher Secondary

• At least 1 year
• The applicants should have experience in the following business area(s): Manufacturing (FMCG)

• Age 20 to 30 years

1. Customer Relationship Management: Handle customer inquiries and maintain strong relationships with existing and potential customers through professional telephone communication.

2. Product Information & Order Support: Provide accurate information about melamine products, pricing, product availability, and order placement.

3. Sales Lead Generation: Contact potential customers, follow up on sales leads, and identify new business opportunities to support company sales growth.

4. Customer Feedback & Complaint Handling: Record customer feedback, resolve routine complaints, and coordinate with the relevant departments to ensure customer satisfaction.