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Customer Care Officer

Ascent Health

  • Dhaka
  • None
  • পদ: ২
  • ২ সপ্তাহ আগে
  • ২ দিন বাকি
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আবেদনের শেষ সময়: রবিবার ১লা নভেম্বর ২০২৬

Experience

  • At most 2 years
  • The applicants should have experience in the following business area(s): Healthcare Startup

Education

  • Bachelor/Honors

Requirements

  • At most 2 years
  • The applicants should have experience in the following business area(s): Healthcare Startup

Skills Required

Communication, Customer Care, Empathetic, Healthcare, Hospitality

Additional Requirements

  • Prior experience in customer service, healthcare, or hospitality is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to handle patients with empathy, patience, and professionalism.
  • Good organizational and multitasking abilities.
  • Basic computer proficiency (MS Office, data entry systems).
  • Ability to work in a fast-paced environment and manage pressure effectively.

Responsibilities & Context

  • Greet and assist patients in a professional and courteous manner upon arrival.

  • Guide patients through registration, appointment scheduling, and service processes.

  • Provide accurate information regarding services, procedures, pricing, and timelines.

  • Handle patient inquiries, concerns, and complaints promptly and effectively.

  • Maintain proper records of patient interactions, feedback, and service issues.

  • Ensure patient waiting areas are organized and comfortable at all times.

  • Follow up with patients when required to ensure satisfaction and service completion.

  • Support call center or front desk operations as needed (inbound/outbound communication).

  • Uphold company policies, service standards, and confidentiality of patient information.

Age

Na

Gender

Both Male and Female can apply

Job Work Place

Work at office

Read Before Apply

Please apply only who are fulfilling all the requirements of this job
এই চাকরিতে আবেদন করতে চান? আবেদনের শেষ সময়: রবিবার ১লা নভেম্বর ২০২৬
Apply by BDJOBS

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