Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
Education
- HSC
Minimum HSC pass.
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
Skills Required
Additional Requirements
- Only Female
Minimum 1 year of experience in social media moderation or customer service & Call center.
Good communication skills in Bangla (English is a plus).
Ability to work under pressure and multitask.
Responsibilities & Context
GL Amira Trading is one of Bangladesh’s fastest-growing beauty and lifestyle brands, with 9 physical showrooms and a strong online presence. We are looking for energetic female candidates with proven experience in social media moderation and customer service to join our growing team.
Office Time (Shifts):
8:00 AM – 3:00 PM
3:00 PM – 10:00 PM
Working Days: 6 Days
Weekend: As per company roster
Location: Mohammadpur, Dhaka (Mohammadpur residents preferred)
Job Responsibilities:
Provide customer support through phone calls and messages.
Handle customer queries, complaints, and provide solutions.
Act as social media moderator – reply to comments/inbox queries.
Maintain customer communication records.
Assist in day-to-day support tasks related to customer service.
Job Other Benifits
- Salary Review: Yearly
- Festival Bonus: 2
Learning & career growth opportunities