Customer Relationship Executive - Team Lead
Job Description
Title: Customer Relationship Executive - Team Lead
Company Name: Gprojukti.com Ltd
Vacancy: 1
Age: 25 to 30 years
Location: Dhaka (Mirpur Section 11)
Salary: Tk. 16000 - 18000 (Monthly)
Experience:
∎ At most 3 years
∎ The applicants should have experience in the following business area(s):Wholesale, Retail Store, Engineering Firms, Electronic Equipment/Home Appliances, Real Estate, E-commerce, Shop/Showroom, E-commerce Startup, Online Retail Startup
Published: 30 Mar 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 25 to 30 years
Responsibilities & Context:
∎ Gprojukti.com is looking for CRE - TL who is expert in telemarketing and also can lead the CRE team & distribute the targets towards them.
∎ Job Responsibilities: · Conduct outbound calls to prospects from provided lead lists or databases.· Lead Customer Relationship Executive full team with proper training regarding tele marketing/sales and distribute targets as well.· Introduce products/services to potential customers and articulate their benefits and features effectively.· Build rapport with prospects and engage in consultative selling to understand their needs and preferences.· Follow up with leads and maintain ongoing communication to nurture relationships and move them through the sales funnel.· Achieve monthly targets for call volume, lead generation, and conversion rates.· Keep accurate records of interactions, update customer databases, and report on sales activities and outcomes.· Stay informed about industry trends, competitor offerings, and market dynamics to adapt sales strategies accordingly.· Collaborate with the sales and marketing teams to align efforts and maximize results.· Keep record of call, customer details and quarries.· Coordinate Merchandising Department regarding products availabilities and sourcing as well communicate with shops or customer accordingly.· Perform any other task given by the Management.
Skills & Expertise:
Employment Status: Full Time
Job Location: Dhaka (Mirpur Section 11)
Company Information:
∎ Gprojukti.com Ltd
∎ H#156 Road-12 Block E, level 9, Kemal Ataturk Avenue, Banani. Dhaka -1212
Address::
∎ H#156 Road-12 Block E, level 9, Kemal Ataturk Avenue, Banani. Dhaka -1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Apr 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 20th Apr 2024
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