Experience
- 1 to 5 years
- The applicants should have experience in the following business area(s): Design/Printing/Publishing, IT Enabled Service, Engineering Firms, Escalator/Elevator/Lift, Importer, E-commerce
- Freshers are also encouraged to apply.
Education
- HSC
- Bachelor/Honors
- Diploma
Requirements
- 1 to 5 years
- The applicants should have experience in the following business area(s): Design/Printing/Publishing, IT Enabled Service, Engineering Firms, Escalator/Elevator/Lift, Importer, E-commerce
- Freshers are also encouraged to apply.
Additional Requirements
- Age 20 to 30 years
- Only Female
Good communication skills in Bangla.Basic English reading and writing ability.Good computer and internet knowledge.Ability to type accurately and perform data entry efficiently.Familiarity with Facebook, WhatsApp and online websites.Basic knowledge of Microsoft Excel or Google Sheets.Must be polite and professional when communicating with customers.Should be responsible, punctual and willing to learn new software or systems.
Responsibilities & Context
Upload products to the company website.
Enter and update product name, price, description, images and other product information.
Maintain accurate product and order information.
Enter customer and order information into courier websites/panels.
Create parcel bookings and update courier-related information.
Follow up on delivery status, returned parcels and customer orders.
Communicate with customers through phone, Facebook Messenger and WhatsApp.
Answer customer queries regarding products, prices, delivery and orders.
Confirm customer orders and follow up when necessary.
Maintain customer and order records.
Perform basic data entry using Excel or Google Sheets.
Support other regular e-commerce and office-related activities as assigned.