Education
- Bachelor/Honors
Skills Required
Additional Requirements
- Age 20 to 40 years
Responsibilities & Context
Team Leadership & Employee Management
Supervise and coordinate employees across different departments.
Assign tasks, establish deadlines, and ensure timely completion.
Monitor individual employee performance and productivity.
Conduct regular team meetings and performance reviews.
Resolve internal communication gaps and operational conflicts.
Establish accountability and improve team efficiency.
2. Business Operations Management
Oversee daily business activities and ensure smooth coordination between departments.
Develop and implement standard operating procedures (SOPs).
Identify operational bottlenecks and implement practical solutions.
Ensure effective coordination between sales, marketing, academic, finance, and technical teams.
Maintain task management systems and monitor progress.
Ensure that business operations continue smoothly without constant supervision from the founder.
3. Sales, Admissions & Revenue Management
Monitor daily enquiries, admissions, and revenue collection.
Supervise the communication and sales teams.
Develop structured lead follow-up and conversion processes.
Track admission targets for different courses and batches.
Identify reasons for low conversion rates and implement improvement strategies.
Coordinate initiatives to increase domestic and international admissions.
Prepare regular sales and revenue performance reports.
4. Marketing & Business Growth
Coordinate marketing campaigns with the graphics and communication teams.
Ensure timely execution of promotional activities.
Monitor advertising performance, lead generation, and campaign outcomes.
Assist in developing marketing strategies for new courses and products.
Identify opportunities for business expansion and customer acquisition.
Work toward improving marketing efficiency and return on investment.
5. Course & Product Operations
Coordinate new batch launches and course schedules.
Ensure timely student onboarding and course administration.
Monitor class schedules, mock examinations, learning materials, and student support.
Coordinate book production, inventory, and delivery operations.
Supervise operational updates for the website, Q-bank, and digital products.
Follow up with technical teams to ensure timely resolution of website-related issues.
6. Performance Monitoring & Reporting
Prepare daily operational updates.
Submit weekly reports on admissions, marketing, employee performance, and pending tasks.
Prepare monthly business performance summaries.
Monitor departmental targets and operational KPIs.
Identify unresolved issues and recommend corrective actions.
Provide management with clear, accurate, and actionable information.
Required Qualifications & Skills
Bachelor's degree in Business Administration, Management, Marketing, or a related discipline preferred.
3–5 years of relevant experience in business operations, sales operations, or team management.
Proven experience supervising employees and coordinating multiple departments.
Strong leadership, communication, and decision-making skills.
Excellent organizational and problem-solving abilities.
Understanding of sales funnels, lead management, and customer conversion.
Working knowledge of digital marketing and social media campaigns.
Proficiency in Microsoft Excel, Google Sheets, and project management tools.
Ability to manage multiple projects and meet deadlines.
Strong written and verbal communication skills in English and Bangla.
Ability to work independently and maintain accountability in a remote working environment.
📩 How to Apply
Interested candidates are requested to send:
An updated CV/resume.
A brief summary of previous management experience.
Examples of measurable achievements in business operations, sales, or team leadership.
📱 WhatsApp: 01337592708