Customer Support/Call Center Executive
Job Description
Title: Customer Support/Call Center Executive
Company Name: Platinum Overseas
Vacancy: Not specific
Job Location: Dhaka (Kakrail)
Employment Status: Full-time, Freelance
Educational Requirements:
∎ HSC
∎ Skills Required: Good Communication Skill (Bangla and English), Leadership and Good Communication skill.
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Advisor/ Consultant, Customer Service, Customer Support through Phone, Marketing, Motivation for Sales, MS Office, Visa Consultancy
∎ The applicants should have experience in the following business area(s):
Call Center, Consulting Firms, Immigration & Education Consultancy Service, Immigration/Visa Processing, Manpower Recruitment
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Answering incoming calls from customers and ensuring instant customer satisfaction;
∎ Respond to customer inquiries
∎ Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
∎ Troubleshoot/ helping to resolve customer service problems
∎ Provide general information
∎ Maintaining a high standard of call quality as per the requirement of the organization
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Jun 2023
Company Information:
∎ 18 May 2023
∎ Platinum Overseas
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 17th Jun 2023
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