Executive/ Sr. Executive, Customer Care
Job Description
Title: Executive/ Sr. Executive, Customer Care
Company Name: Nadia Furniture Limited
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Master's degree in any discipline from any recognized university.
Experience Requirements:
∎ 1 to 4 year(s)
∎ The applicants should have experience in the following area(s):
Call Center Management, Customer Relationship Management (CRM), Customer Service, Customer Support through Phone, Face to Face Customer Support
∎ The applicants should have experience in the following business area(s):
Furniture, Furniture Manufacturer
Job Responsibilities:
∎ Communicating updates of fault recovery with customers
∎ Sales and marketing with the customer over the phone, send product list to the customer and check and return emails.
∎ Relationship development with the existing customer.
∎ Provide customers support & Solve queries.
∎ Providing help and advice to the customer for using the organization's products or services.
∎ Communicating courteously with customers by telephone, email, letter and face to face.
∎ Keeping accurate records of discussions or correspondence with customers.
∎ Receive/Transfer call distribute.
∎ Use CRM software properly.
∎ Call candidates to participate in the interview session.
Additional Requirements:
∎ Age 24 to 32 years
∎ Both males and females are allowed to apply
∎ Ability to face new technology challenges.
∎ Able to work in adverse situations.
∎ Must be fluent in speaking, writing in English.
∎ Must be very good at email writing and communication over the telephone.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Performance-based career path.
∎ Others - As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Jul 2022
Company Information:
∎ 15 Jun 2022
∎ Nadia Furniture Limited
∎ Address : Corporate Office, 62 East Hazipara, DIT Road, Dhaka-1219.
∎ Web : www.nadiafurniture.com
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 15th Jul 2022
Similar Jobs
Telesales Manager / Assistant Manager
Guest Service Executive (Call Centre)
Executive, Program Service Delivery (PSD)
Call Center Executive
Customer Service Executive
Customer Support Executive Through Facebook ( Meta ) (Facebook Moderator) (Work From Office)
Client Support Executive (International Project)
Customer Support and Sales Officer
Call Center Manager (For UK Customer)
Customer Service Officer
TELEMARKETING REPRESENTATIVE
Customer Care Executive (Female)
Crewing Executive
Executive - Telemarketing
Agent - Prescription Reader
Call Center Agent (Night Shift) - English
Executive, Customer Service
Customer Service Officer
Peer Leader
Executive( Customer Care Service)
Officer, CIC
Female Counsellor
Patient Relationship Officer (For Rajshahi)
Project Coordinator for Telemarketing [International Campaign]
Customer Support cum Live Presenter
কাস্টমার কেয়ার এক্সিকিউটিভ (ফিমেল)
Tele Sales Executive
Executive (Customer Support and Transcription)
Office Executive - Night Shift
Customer Support and Sales Executive
Executive (Female)
Call Center Agent
Customer Relationship Executive
Team Leader, Customer Care
Call Center Representative- Tele Sales
Jr. Executive/ Executive - Call Center
Travel Counselor - Sales Executive (Night Shift)
Executive/Sr. Executive (Customer Service, Export)
Contact Center Agent
Executive, Customer Relationship Management (Tech Sales)
Facebook Group