Experience
- At least 1 year
- The applicants should have experience in the following business area(s): Resort
Education
- Bachelor/Honors
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Resort
Skills Required
Additional Requirements
- Age 20 to 34 years
Responsibilities & Context
Position: Front Office Executive
Company: Shayan Resort
Department: Front Office / Operations
Workplace: Jamirta, Singair, Manikganj
Employment Type: Full-time
Job Responsibilities
* Welcome and greet guests professionally and ensure a positive first impression.
* Handle guest check-in, check-out, room allocation, and reservation procedures.
* Respond to guest inquiries, requests, and complaints promptly and professionally.
* Coordinate with the Sales & Marketing, Housekeeping, Food & Beverage, and other departments.
* Maintain guest records, booking information, and front office documentation.
* Handle telephone calls, customer inquiries, and booking-related communications.
* Ensure a high standard of guest satisfaction and hospitality service.
* Perform other duties assigned by the management.
Educational Qualifications
* Minimum Bachelor’s degree in any discipline.
* Diploma or degree in Hotel Management or Hospitality Management will be an advantage.
Experience
* Previous experience in a hotel, resort, or hospitality establishment is preferred.
* Freshers with good communication skills and a positive attitude may also apply.
Required Skills & Competencies
* Excellent communication skills in Bangla and English.
* Pleasant personality, professional appearance, and a customer-oriented mindset.
* Good interpersonal, problem-solving, and organizational skills.
* Basic computer knowledge, including MS Office and email communication.
* Ability to work under pressure and in rotational shifts, including weekends and holidays.
Salary & Benefits
* Salary: Negotiable, based on qualifications and experience.
* Other benefits as per company policy.
* Career development opportunities in the hospitality industry.
Application Procedure
Interested candidates are requested to send their updated CV via WhatsApp or email.
WhatsApp: 01670222364
Email: [email protected]
Application Deadline: Open until the position is filled.
Join Shayan Resort and become part of a team committed to excellent hospitality and guest satisfaction.