System Administrator

Microsoft Azure Administrator

VMware VCP

RHCSA

ITIL Foundation

Planning and running system deployments and rollouts

VMware vSphere/ESXi and Microsoft Hyper-V

Active Directory/LDAP, Group Policy, DNS and DHCP

Advanced Windows Server and Linux administration

Microsoft 365, Azure and Entra ID

PowerShell/Bash scripting

Backup (e.g. Veeam) and SAN/NAS storage

Networking basics (TCP/IP, VLANs, firewalls)

Design, install and configure internal and customer-facing servers, storage, network devices and firewalls

Run and maintain systems for all RSGT business units

Proactively manage, maintain and tune servers, storage and virtualization platforms, including capacity and end-of-life planning

Design and implement monitoring, configuration management, reporting and scripted automation to enable a hands-off environment

Manage patching, vulnerability remediation and system hardening against approved security baselines

Administer backup, restore and disaster recovery, and test recovery plans regularly

Ensure compliance with NCA Essential Cybersecurity Controls (ECC) and internal policies; support internal and external audits

Follow ITIL-aligned incident, problem and change management processes through the ITSM tool

Administer hybrid and cloud services (Microsoft 365, Azure, Entra ID)

Define and document best practices, support procedures, inventory and asset configuration

Provide after-hours support for infrastructure emergencies, as well as occasional weekend maintenance