Experience
- 1 to 2 years
Education
Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field
Requirements
- 1 to 2 years
Additional Requirements
- Age 26 to 40 years
- Only Male
Minimum 1-2 years of relevant experience in IT Support
Good troubleshooting and problem-solving skills
Strong communication and interpersonal skills with a customer-service-oriented approach
Responsibilities & Context
Provide day-to-day IT support to employees for hardware, software, network, email, and other technical issues
Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment
Diagnose and resolve Windows, application, connectivity, and basic system-related issues
Manage user accounts, email IDs and access-related requests in coordination with relevant teams
Support LAN/Wi-Fi, internet connectivity, VPN, printers, and other office network-related issues
Maintain IT asset records, software inventory, and user/device assignment information
Ensure proper installation of antivirus, security updates, operating system updates, and other required software
Coordinate with service providers and vendors for hardware, software, internet, network, and other IT-related services
Maintain proper documentation of IT issues, solutions, configurations, and support activities
Job Other Benifits
- Gratuity
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 2
Pick & Drop Facility (Subject to availability)
Other Benefits: As per company policy