Executive, Digital Marketing (Customer Engagement & Content)

• 2 to 5 years
• The applicants should have experience in the following business area(s): Mobile Industry

• Bachelor/Honors

• 2 to 5 years
• The applicants should have experience in the following business area(s): Mobile Industry

• Age 25 to 30 years

•     Strong written Bangla and practical English communication
•     A customer service mindset: patience, accuracy and ownership of follow-up
•     Demonstrated production skills in copy, visuals and short video
•     Relevant social media operations experience, not limited to the technology industry
•     Ability to work independently and to a schedule

1. Customer engagement and query management (primary): Own comments and inbox messages; reply accurately in Bangla and English on product, pricing, promotion and after-sales; categorize, escalate and follow up on complaints and sensitive issues; maintain FAQs and approved response guidelines.

2. Digital campaign execution: Publishing schedules, copy and asset preparation, campaign rules, audience engagement, winner verification, prize fulfilment follow-up and post-campaign reviews. KOL and influencer coordination is a supporting task.

3. Content creation (core skill): Write social media and advertising copy, edit basic visuals, adapt asset sizes, produce simple short videos, subtitles and thumbnails, and create asset variations per platform. Professional shoots, complex designs and higher-production videos go to designers or the agency.

4. Reporting and coordination: Basic performance analysis, weekly and monthly reports, and coordination with other departments.

5. Supporting work: Monthly surveys, wider planning, competitor mapping and trend monitoring.

• Provident fund,Profit share
• Festival Bonus: 2
• Salary Review: Yearly

• Attendance Bonus

• Seniority Allowances