International Sales & Customer Support Executive

• Bachelor/Honors

• Age 20 to 35 years

• Very good spoken and written English (most important for this role)

• Uses AI tools (ChatGPT, Claude, Gemini or similar) in daily work

• Track A: confident on calls; CRM tools (e.g. HubSpot); LinkedIn outreach

• Track B: helpdesk tools (e.g. Zendesk, Freshdesk) are a plus; patience and clear writing

• Willing to work shifts for European time zones [TO FILL: shift times]

• Willing to work from our office in Narail

• Willing to spend about one week in the Narail office to earn a free certification for the role

Job Context

StaffedSpaces provides European and international companies with their own AI-trained team in a real, fully equipped office in Narail. Every team member uses AI tools as a core part of their daily work.

We are hiring confident English speakers who talk to clients and their customers every day. You can apply for one of two tracks:

• Track A, International Sales: find leads, follow up and book meetings for European clients.

• Track B, Customer Support: help our clients' customers by e-mail, chat and phone in English.

Strong skills in one track are enough. Skills in both are a bonus.

Job Responsibilities

Track A, International Sales:

• Research and qualify potential customers, mainly on LinkedIn

• Send outreach messages and e-mails, and follow up

• Book meetings for clients and keep the CRM up to date

• Report weekly on leads, replies and meetings booked

Track B, Customer Support:

• Answer customer questions by e-mail, chat and phone

• Solve problems or pass complex cases to the right person

• Record every case in the helpdesk system

• Keep a friendly, professional tone at all times

Both tracks:

• Use AI tools to draft messages and replies, then check and personalise them

• Communicate clearly in English with clients and the team

Employment Status: Full-time

Workplace: Work at office

Educational Requirements

• [TO FILL: minimum degree, e.g. Bachelor in any discipline]

• Strong English matters more than the subject of the degree.

Experience Requirements

• Freshers are encouraged to apply if their English is strong

• Experience in sales, call centres, customer service or BPO is a plus

Additional Requirements

• Very good spoken and written English (most important for this role)

• Uses AI tools (ChatGPT, Claude, Gemini or similar) in daily work

• Track A: confident on calls; CRM tools (e.g. HubSpot); LinkedIn outreach

• Track B: helpdesk tools (e.g. Zendesk, Freshdesk) are a plus; patience and clear writing

• Willing to work shifts for European time zones [TO FILL: shift times]

• Willing to work from our office in Narail

• Willing to spend about one week in the Narail office to earn a free certification for the role

Skills & Expertise: International Sales, Business Development, Lead Generation, Customer Support, Customer Service, CRM, English Communication

Job Location: Narail [TO FILL: office address]

Working Hours: [TO FILL: shift times, days per week, weekly days off]

Salary: Tk [TO FILL] – [TO FILL] (Monthly)

Compensation & Other Benefits

• Free role certification during a training week in Narail [TO FILL: certificate name, paid or unpaid, food/stay that week]

• Daily English training (1 hour per day) and ongoing AI training

• Work with international clients

• Help finding accommodation in Narail [TO FILL: help only, or cost covered/shared]

• 1,000 Tk travel support for shortlisted candidates invited to interview in Narail [TO FILL: how it is paid]

• [TO FILL: other benefits, e.g. night shift allowance, bonus, lunch, transport, probation terms]

Application Deadline: [TO FILL]

Apply Procedure / Read Before Apply

Please send a 1–2 minute self-introduction video in English [TO FILL: bdjobs video CV, e-mail or link]. For this role, your spoken English matters most. Tell us:

• your name

• your experience

• your skills

• which AI tools you use in your daily work, and what for

• any certifications you have

Example (speak in your own words): "Hello, my name is ___. I have ___ experience in ___ [sales / support / call centre]. I enjoy talking to people because ___. One situation I handled well was ___. I use ___ to ___. I'd like to join StaffedSpaces because ___."

Before you upload your video, please confirm:

☐  I confirm I'm willing to work from Narail.

☐  I need help finding accommodation in Narail.

Screening Questions

1. Which AI tools do you use in your daily work, and what for?

2. Which track are you applying for: A (International Sales), B (Customer Support), or both?

3. Are you willing to work shifts for European time zones? (Yes / No)

4. Are you willing to spend about one week in our Narail office to earn a free certification for this role? (Yes / No)

5. I confirm I'm willing to work from Narail. (Yes / No)

6. I need help finding accommodation in Narail. (Yes / No)