Experience
- 1 to 3 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
Education
Bachelor’s degree preferred.
Requirements
- 1 to 3 years
- The applicants should have experience in the following business area(s): Real Estate, Developer
Additional Requirements
- Age At least 20 years
1–3 years of experience in CRM, customer service, telesales or real estate preferred.
Excellent communication and follow-up skills.
Good computer literacy.
Familiarity with Excel, Google Sheets or CRM software.
Professional telephone etiquette.
Organized, patient and target-oriented
Responsibilities & Context
Receive, record and manage all customer leads.
Contact and qualify new leads promptly.
Maintain regular follow-up through phone, WhatsApp and other approved channels.
Understand customer requirements, budget and preferences.
Schedule and confirm customer site visits.
Maintain complete customer records and communication history.
Coordinate between customers and Sales Executives.
Reactivate old and inactive leads.
Track every lead through the complete sales funnel.
Prepare daily, weekly and monthly CRM reports.
Monitor site-visit and booking conversion.
Ensure that genuine customer leads are not lost because of inadequate follow-up
Lead Management Funnel NEW → CONTACTED → QUALIFIED → SITE VISIT → PROPOSAL → NEGOTIATION → BOOKED → COLLECTION