Interpreter Services Manager
Job Description
Title: Interpreter Services Manager
Company Name: International Rescue Committee (IRC)
Vacancy: --
Location: Cox's Bazar
Salary: Negotiable
Experience:
∎ At least 5 years
∎ The applicants should have experience in the following business area(s):NGO
Published: 22 Apr 2024
Education:
∎ Minimum Bachelor’s degree required in relevant field.
∎ Minimum Bachelor’s degree required in relevant field.
Requirements:
Additional Requirements:
∎ Minimum 5 (five) years in management and leading a team.
∎ Resettlement processing or other NGO experience is preferred.
∎ At least two years of relevant professional experience in interpretation services is required.
∎ Previous work in a multicultural environment is preferred.
∎ High level of professionalism while carrying duties per the USRAP Integrity and Compliance guidelines.
∎ Demonstrated ability to effectively manage time and meet deadlines, and work well under pressure in a fast-paced team environment.
∎ Ability to support activities through good listening and analytical skills.
∎ Able to juggle multiple tasks simultaneously.
∎ Strong communication skills with a demonstrated ability to communicate and work effectively and professionally with partners, colleagues, interpreters and refugee clients.
∎ Excellent interpersonal and cross-cultural communication skills
∎ Flexible and willing to learn and take on new tasks.
∎ Mature, positive attitude and able to work under pressure
∎ Excellent verbal and written English language skills required.
∎ Working knowledge of a refugee language is preferred.
∎ Computer Literacy –competence in Ms Office i.e. Word, Excel, and PowerPoint, Outlook desired
∎ Ability and willingness to travel when required.
∎ Minimum 5 (five) years in management and leading a team.
∎ Resettlement processing or other NGO experience is preferred.
∎ At least two years of relevant professional experience in interpretation services is required.
∎ Previous work in a multicultural environment is preferred.
∎ High level of professionalism while carrying duties per the USRAP Integrity and Compliance guidelines.
∎ Demonstrated ability to effectively manage time and meet deadlines, and work well under pressure in a fast-paced team environment.
∎ Ability to support activities through good listening and analytical skills.
∎ Able to juggle multiple tasks simultaneously.
∎ Strong communication skills with a demonstrated ability to communicate and work effectively and professionally with partners, colleagues, interpreters and refugee clients.
∎ Excellent interpersonal and cross-cultural communication skills
∎ Flexible and willing to learn and take on new tasks.
∎ Mature, positive attitude and able to work under pressure
∎ Excellent verbal and written English language skills required.
∎ Working knowledge of a refugee language is preferred.
∎ Computer Literacy –competence in Ms Office i.e. Word, Excel, and PowerPoint, Outlook desired
∎ Ability and willingness to travel when required.
Responsibilities & Context:
∎ Identify current and future language needs for RSC Asia, Bangladesh.
∎ Assess skills and suitability of existing interpreter resources.
∎ Manage all processes and practices for the interpreter program, including recruiting, training and onboarding, and retention.
∎ Supervises, assigns, reviews and evaluates the work of interpreters Conduct performance reviews and evaluations of interpreters.
∎ Ensure that all contract and staff interpreters have met all requirements prior to any USRAP activity engagement.
∎ Evaluate candidates for language competency in both English and the target language.
∎ Provide regularly scheduled interpreter training focusing on ethics, accuracy, impartiality, professionalism, confidentiality and attitude.
∎ Directly supervise all Interpreters
∎ Provide ongoing training and feedback opportunities to direct reports and contract interpreters.
∎ Present regular training on the effective use of interpreters to RSC Asia staff
∎ Utilize RSC Asia monitoring tools to regularly assess Interpreter and RSC Asia staff adherence to best practices.
∎ Evaluate skills and performance of interpreters through regular monitoring activities.
∎ Conduct annual monitoring activities for all interpreters.
∎ Ensure team members and direct reports fully comply with the Integrity and Compliance Guidelines
∎ Ensure that interpreters have met all requirements prior to engagement with any USRAP assignments.
∎ Maintain accurate and current records of all interpreters including security checks, interview results, and other relevant information.
∎ Communicate and work effectively and cooperatively with partner agencies including the UNHCR and IOM as required.
∎ Act as the primary focal point for liaising with third-party interpreter providers
∎ Work closely with Program Support and/or Operations team to monitor interpreter payment.
∎ Conduct regular team meetings and ensure clear, consistent communication with interpreters.
∎ Perform other duties as assigned by supervisor
∎ Purpose:
∎ The Interpreter Services Manager will ensure the delivery of high-quality language interpretation and translation for USCIS Officers, RSC staff, and applicants to the US Refugee Admissions Program. Additional responsibilities include training, mentoring, and recruitment of new interpreters, monitoring and evaluation, and interpreter schedule management. The Interpreter Services Manager directly supervises the RSC Asia’s Bangladesh Interpreter program. This position reports to the Program Support Coordinator.
∎ Major Responsibilities
∎ Capacity building
∎ Identify current and future language needs for RSC Asia, Bangladesh.
∎ Assess skills and suitability of existing interpreter resources.
∎ Manage all processes and practices for the interpreter program, including recruiting, training and onboarding, and retention.
∎ Supervises, assigns, reviews and evaluates the work of interpreters Conduct performance reviews and evaluations of interpreters.
∎ Ensure that all contract and staff interpreters have met all requirements prior to any USRAP activity engagement.
∎ Evaluate candidates for language competency in both English and the target language.
∎ Provide regularly scheduled interpreter training focusing on ethics, accuracy, impartiality, professionalism, confidentiality and attitude.
∎ Directly supervise all Interpreters
∎ Training
∎ Provide ongoing training and feedback opportunities to direct reports and contract interpreters.
∎ Present regular training on the effective use of interpreters to RSC Asia staff
∎ Monitoring and Evaluation
∎ Utilize RSC Asia monitoring tools to regularly assess Interpreter and RSC Asia staff adherence to best practices.
∎ Evaluate skills and performance of interpreters through regular monitoring activities.
∎ Conduct annual monitoring activities for all interpreters.
∎ Ensure team members and direct reports fully comply with the Integrity and Compliance Guidelines
∎ Interpreter Management
∎ Ensure that interpreters have met all requirements prior to engagement with any USRAP assignments.
∎ Maintain accurate and current records of all interpreters including security checks, interview results, and other relevant information.
∎ Communicate and work effectively and cooperatively with partner agencies including the UNHCR and IOM as required.
∎ Act as the primary focal point for liaising with third-party interpreter providers
∎ Work closely with Program Support and/or Operations team to monitor interpreter payment.
∎ Conduct regular team meetings and ensure clear, consistent communication with interpreters.
∎ Perform other duties as assigned by supervisor
Employment Status: Full Time
Job Location: Cox's Bazar
Apply URL::
Apply Procedure:
Company Information:
∎ International Rescue Committee (IRC)
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
Address::
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 1 May 2024
Category: NGO/Development
Source: bdjobs.com
Deadline Expired on 1st May 2024
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