Referral Assistant

Job Description

Title: Referral Assistant

Company Name: International Rescue Committee (IRC)

Vacancy: --

Age: 18 to 60 years

Location: Cox's Bazar (Ukhia)

Published: 22 Apr 2024

Education:
∎ Diploma in Nursing
∎ Diploma in Medical
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 18 to 60 years
∎ At least 1 year of similar experience in health or other facility either with an NGO or government body.
∎ Ability and flexibility to understand the cultural and political environment and to work well with the local health representatives.
∎ Previous experience working with a multi-disciplinary team in a cross-cultural setting.
∎ Skilled in electronic device operation (Tablet, smartphone) will be preferable.
∎ Required to be team oriented with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy.
∎ Creative, flexible, and adaptive.
∎ Ability to live in challenging conditions and ability to work under difficult and high-pressure situations.
∎ At least 1 year of similar experience in health or other facility either with an NGO or government body.
∎ Ability and flexibility to understand the cultural and political environment and to work well with the local health representatives.
∎ Previous experience working with a multi-disciplinary team in a cross-cultural setting.
∎ Skilled in electronic device operation (Tablet, smartphone) will be preferable.
∎ Required to be team oriented with excellent interpersonal skills and the ability to work under pressure in a stressful environment, displaying patience, compassion and diplomacy.
∎ Creative, flexible, and adaptive.
∎ Ability to live in challenging conditions and ability to work under difficult and high-pressure situations.

Responsibilities & Context:
∎ Patient referral to different facilities based on need.
∎ Knowledge on referral pathways from and to the facility at Camp level.
∎ Maintain professional collaboration and communication with respective health facilities before referral of any patient.
∎ Accompany the critical patient to the referred facility.
∎ Help the registrar in the documentation of patients and ensure required referral documents (doctor referral, CIC approval) are available with patients during referral.
∎ Help in awareness-building activities.
∎ Keep regular communication with the patients and ensure availability in terms of emergencies in camp.
∎ Adherence to the values and principles of humanitarian settings.
∎ Consistently and dedicatedly monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Supervisor/IRC management and liaising with other external parties as required to maintain/improve the security environment.
∎ Ensure patient confidentiality is respected, and that all referrals are conducted in a dignified and respectful manner.
∎ Ensure adherence to infection prevention and control measures during referral.
∎ Ensure emergency referral services are implemented in conformity with health sector guidelines and protocols.
∎ Other duties as assigned by the supervisor to enable and develop IRC programs.
∎ Referral Assistant will be mainly responsible for the patient referral from the PHCC to different facilities. S/He will accompany the critical patient from PHCC to the secondary health care center or other facilities.
∎ Highlights of Key Responsibilities:
∎ Patient referral to different facilities based on need.
∎ Knowledge on referral pathways from and to the facility at Camp level.
∎ Maintain professional collaboration and communication with respective health facilities before referral of any patient.
∎ Accompany the critical patient to the referred facility.
∎ Help the registrar in the documentation of patients and ensure required referral documents (doctor referral, CIC approval) are available with patients during referral.
∎ Help in awareness-building activities.
∎ Keep regular communication with the patients and ensure availability in terms of emergencies in camp.
∎ Adherence to the values and principles of humanitarian settings.
∎ Other Duties:
∎ Consistently and dedicatedly monitor/assess the safety and security of field teams, promptly reporting concerns or incidents to Supervisor/IRC management and liaising with other external parties as required to maintain/improve the security environment.
∎ Ensure patient confidentiality is respected, and that all referrals are conducted in a dignified and respectful manner.
∎ Ensure adherence to infection prevention and control measures during referral.
∎ Ensure emergency referral services are implemented in conformity with health sector guidelines and protocols.
∎ Other duties as assigned by the supervisor to enable and develop IRC programs.

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance, Gratuity
∎ Two retention benefits in a year equivalent to two basic salaries
∎ Two retention benefits in a year equivalent to two basic salaries

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Cox's Bazar (Ukhia)

Read Before Apply: Read Before Apply Standard of Professional Conduct IRC and IRC employees are required to abide by the values and principles outlined in the IRC Way - Code of Conduct which are Integrity, Service, and Accountability. In accordance with these values, IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others. Gender Equality & Equal Opportunity We are committed to narrowing the gender gap in leadership positions. We offer generous benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. We welcome and strongly encourage qualified female professionals to apply. We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Are you ready to join the most dynamic team? *Photograph must be enclosed with the resume. Applicants are encouraged to submit Video Resume Learn more about video resume

Company Information:
∎ International Rescue Committee (IRC)
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Address::
∎ 3rd floor, Sayemon Heritage Residence, Baharchora, Cox’s Bazar
∎ The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. In more than 40 countries and in 26 U.S. cities, our dedicated teams provide clean water, shelter, health care, education, protection and empowerment support to refugees and displaced people. The International Rescue Committee (IRC) Founded in 1933. David Miliband, President and CEO of the International Rescue Committee, is a former Foreign Secretary of the United Kingdom.

Application Deadline: 29 Apr 2024

Category: NGO/Development

Source: bdjobs.com

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