Officer (Temporary), Merchant Business, Cards, Retail Banking

• At least 1 year
• The applicants should have experience in the following business area(s): Banks

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Banks

• Age At least 24 years

Effectively Manage Merchant Relationship:

• Identify and onboard new prospective merchants

• Ensure regular merchant visit

• Resolve any queries/disputes from the merchants

• Meeting/Resolve merchant queries

• Proactively plan to build good relationship with merchant personnel to get preference to competitors

• Ensure volume target

• Keep adequate information about any new events of the merchant/s i.e. new outlet inauguration, participation in any fair, etc.

• Ensure smooth service at Top merchants

• Nurturing Campaign Partners and resolve their requirements as & when required

• Regular visit to all campaign Partners as BAU

• Guide subordinates to ensure prompt & smooth merchant services

Co-ordinate Merchant Campaign:

• Support product, loyalty and strategic alliance team to launch any merchant related campaign

• Collect logos from partners and maintain relation with their marketing unit

Ensure Deployment of POP Materials at Merchant Points:

• Ensure maximum POP visibility at merchant’s points by efficiently deploying banks POP materials

• Ensure that proper care is taken on the POP materials at merchant point produced by City Bank PLC

Liaison with Internal & External Customers & Regulatory Bodies:

• Deal with different departments within the bank and also handle the customer queries and requests.

• Co-ordinate and organize various correspondence and follow-up