Welfare Officer

Good communication and interpersonal skills.

Ability to handle workers’ grievances and provide effective counselling.

Knowledge of Bangladesh Labour Law and buyer compliance requirements.

Good reporting, documentation, and problem-solving skills

Act as a bridge between workers and management to maintain harmonious industrial relations and promote employee welfare.

Address workers’ grievances, provide counselling, and ensure timely follow-up and resolution.

Monitor workplace welfare facilities, including toilets, drinking water, canteen, medical services, childcare, and maternity-related facilities.

Coordinate the prevention and handling of sexual harassment, abuse, discrimination, and other workplace misconduct in accordance with company policy and applicable law.

Monitor workers’ health, safety, and welfare concerns and coordinate corrective actions with relevant departments.

Assist in implementing labour laws, company policies, and applicable buyer Codes of Conduct.

Coordinate timely processing and disbursement of maternity benefits in accordance with applicable labour laws.

Organize worker training and awareness programmes on labour rights, workplace policies, grievance procedures, fire safety, and workplace conduct.

Coordinate meetings of relevant committees, maintain minutes, and follow up on agreed action points.

Support social compliance audits, including buyer audits, Better Work assessments, C-TPAT requirements where applicable, and Higg assessments.

Maintain welfare-related records, prepare periodic reports, and recommend improvements to worker welfare and workplace conditions.

Perform any other duties assigned by management from time to time.