Experience
- 8 to 10 years
- The applicants should have experience in the following business area(s): Restaurant, Hotel
Education
- Bachelor/Honors
Requirements
- 8 to 10 years
- The applicants should have experience in the following business area(s): Restaurant, Hotel
Skills Required
Additional Requirements
- Age 40 to 50 years
- Only Male
Responsibilities & Context
Job Summary:
The Administration Manager (Floor) will be responsible for monitoring and coordinating daily restaurant operations, including floor activities, staff scheduling, conflict resolution, manpower allocation, branch rent and utility bill monitoring, and other administrative and managerial responsibilities. The role requires close coordination with branch managers and relevant departments to ensure smooth operations, effective resource utilization, staff discipline, and compliance with company policies across all assigned branches.
Key Responsibilities
1. Floor Operations Monitoring
Monitor daily floor activities to ensure smooth restaurant operations and quality customer service.
Conduct regular branch visits to assess operational performance and ensure compliance with company standards.
2. Staff Scheduling and Manpower Management:
Prepare, review, and monitor staff duty rosters and work schedules.
Ensure adequate manpower availability during peak hours, weekends, holidays, and special occasions.
3. Conflict Resolution and Staff Coordination:
Address and resolve workplace conflicts among staff members and between employees and management.
Listen to complaints, assess situations objectively, and recommend appropriate solutions.
4. Branch Rent and Utility Bill Monitoring:
Monitor branch rental payments and ensure timely payment in coordination with the Finance and Accounts Department.
Maintain an updated record of branch rent, rental agreements, renewal dates, and payment deadlines.
Monitor utility bills, including electricity, gas, water, internet, and other branch-related expenses.
Collect and verify bills and payment documents from respective branches.
Coordinate with Finance and Accounts to ensure proper documentation and timely settlement of payments.
5. Branch Administration and Coordination
Coordinate with branch managers regarding maintenance, repairs, equipment issues, and other operational requirements.
Monitor the proper use and maintenance of company assets and facilities.
Ensure that branch-related documents, records, and reports are maintained accurately.
Follow up on pending administrative matters until resolution.
Educational Qualifications and Experience:
Bachelor’s degree in Business Administration, Management, Hospitality Management, or a relevant field.
Minimum 8-10 years of experience in restaurant operations, administration, or multi-branch management.
Required Skills and Competencies
Strong administrative and organizational skills.
Effective communication and conflict-resolution abilities.
Good leadership, coordination, and decision-making skills.
Strong follow-up, reporting, and problem-solving capabilities.
High level of accountability, professionalism, and attention to detail.