Experience
- 2 to 4 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Group of Companies, Automobile, Motor Vehicle body manufacturer, Motor Workshop
Education
- Bachelor of Science (BSc)
Requirements
- 2 to 4 years
- The applicants should have experience in the following business area(s): Manufacturing (Light Engineering and Heavy Industry), Group of Companies, Automobile, Motor Vehicle body manufacturer, Motor Workshop
Additional Requirements
- Strong communication and interpersonal skills.
- Customer-focused attitude and problem-solving ability.
- Good coordination and reporting skills.
- Ability to work with customer databases and CRM systems.
Responsibilities & Context
Manage customer inquiries and maintain strong customer relationships.
Follow up on sales leads and support sales conversion.
Coordinate motorcycle booking, documentation, and delivery.
Handle customer complaints and ensure timely resolution.
Follow up on after-sales service, customer satisfaction, and retention.
Manage the daily operations of the call center.
Maintain customer databases and prepare regular CRM reports.
Coordinate with sales and service teams to achieve business targets.
Ensure technical field support and follow up on product-related issues.
Handle customer complaints through telephone, email, Facebook, and other communication channels.
Maintain proper customer communication and ensure timely follow-up.
Job Other Benifits
- T/A,Provident fund,Tour allowance,Mobile bill,Insurance,Profit share,Performance bonus
- Salary Review: Yearly
- Lunch Facilities: Partially Subsidize
- Festival Bonus: 3