Front Office Executive

Able to speak & understand English

Able to work in Shifts (Morning, Evening & Night)

Greet and welcome guests upon arrival with professionalism and warmth

Perform check-in and check-out procedures efficiently

Handle guest inquiries, requests, and complaints promptly

Provide information about hotel services, amenities, and local attractions

Manage room reservations and cancellations via phone, email, or in person

Process payments and maintain accurate billing records

Coordinate with housekeeping and maintenance to fulfill guest needs

Maintain a clean, organized, and professional front desk area

Uphold security procedures, including verifying guest identification

Ensure guest satisfaction and promote a positive guest experience