Experience
- 3 to 5 years
- The applicants should have experience in the following business area(s): Airline, Travel Agency, Tour Operator, Travel Startup
Education
- Bachelor of Arts (BA) in Hospitality Management
Professional training or certification in Air Ticketing, GDS, Travel & Tourism will be preferred.
Requirements
- 3 to 5 years
- The applicants should have experience in the following business area(s): Airline, Travel Agency, Tour Operator, Travel Startup
Skills Required
Additional Requirements
- Age At least 28 years
- Only Male
Responsibilities & Context
We are looking for an experienced Senior Ticketing & Reservation Officer to join our travel team in Dhaka.
The ideal candidate must have strong hands-on experience in airline ticketing, reservations, fare management, and GDS systems.
Key Requirements
Proven experience in air ticketing & reservations
Strong hands-on knowledge of Sabre GDS is mandatory
Experience with Amadeus and/or Galileo/Travelport will be highly preferred
Excellent knowledge of PNR creation, ticket issuance, reissuance, refunds, cancellations and voids
Strong understanding of airline fares, fare rules, routing, baggage policies and penalties
Ability to find and offer competitive fares and suitable flight options
Experience handling international and domestic bookings
Good knowledge of airline policies and reservation procedures
Ability to handle corporate and individual customers
Good communication skills in English and Bangla
Ability to work independently and manage customer requirements professionally