Manager

Supervise and coordinate operations across all departments, including the front desk, housekeeping, and maintenance.

Manage guest check-ins, check-outs, and room bookings.

Ensure customer satisfaction by promptly addressing guest complaints and requests.

Prepare duty rosters, conduct training, and evaluate staff performance.

Ensure fire safety, hygiene standards, and guest security.

Maintain records of guest registrations and identification documents.

Submit regular reports to the owner or management authorities.