Experience
- At least 1 year
- The applicants should have experience in the following business area(s): IT Enabled Service, Group of Companies, Call Center
- Freshers are also encouraged to apply.
Education
- Bachelor of Business Administration (BBA) in Marketing, International Business
- Master of Business Administration (MBA)
Bachelor of Business Administration (BBA- Marketing/ International Business)
Master of Business Administration (MBA)
Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): IT Enabled Service, Group of Companies, Call Center
- Freshers are also encouraged to apply.
Additional Requirements
- Age 23 to 30 years
- Only Male
Strong English writing and communication skills are essential, as the role involves communicating with international clients through email and other channels.
Candidates with good English speaking and writing skills will be given preference.
Fresh graduates from private universities are highly encouraged to apply.
Candidates should have good computer skills, particularly MS Word, MS Excel, Emailing, and internet browsing.
Candidates should be confident, responsible, quick learners, and able to work effectively as part of a team.
Responsibilities & Context
Communicate with international clients through email and other communication channels.
Handle customer inquiries and provide accurate and timely responses.
Maintain client databases and follow-up lists.
Check and respond to client emails and coordinate with the production team.
Maintain records of customer interactions and documents.
Handle customer complaints and provide appropriate solutions.
Follow up with clients to ensure proper resolution and satisfaction.
Job Other Benifits
Weekly 2 days holiday
Rotational Duty 3 Shifts (Morning, Evening & Night)
Overtime allowance
Lunch/Dinner Facilities: Full Subsidize
Salary Review: Yearly
Festival Bonus: 2 (Yearly)