Officer, Client Support
Job Description
Title: Officer, Client Support
Company Name: Social Marketing Company
Vacancy: 1
Age: at most 40 years
Location: Dhaka
Minimum Salary: Negotiable
Published: 7 Feb 2024
Education:
∎ Diploma
Requirements:
Additional Requirements:
∎ Age at most 40 years
∎ Patient counseling, client support & Front Desk customer management with paramedic skill
∎ At least 2 years Diploma in Paramedic course completed from recognized institution
∎ Relevant experience at any NGO or private clinic or hospital will be preferred
∎ Patient counseling, client support & Front Desk customer management with paramedic skill
∎ At least 2 years Diploma in Paramedic course completed from recognized institution
∎ Relevant experience at any NGO or private clinic or hospital will be preferred
Responsibilities & Context:
∎ Perform duty at front desk and manage customers, will assist Doctors and Sonologist for service delivery
∎ Counsel patients for Doctor's appointment, Lab services & Follow up services. Also ensure to register of all clients in clinic software.
∎ Provide primary health care services as directed by SMC Niltara Clinic in accordance with national standards/protocol.
∎ Assist and provide support Deputy Manager-Clinic Operations/ Medical Executive/ Consultants in operating clinical procedure/ services at SMC Niltara Clinic.
∎ Assist in Medical Check-up, USG, ECG & X-Ray testing.
∎ Counsel clients/ patients in a non-judgmental way and maintain confidentiality.
∎ Provide support for preparing customer records for clinical services.
∎ Ensure regular autoclaving or sterilizing of necessary equipment/ logistics.
∎ Assist in maintaining overall cleanliness of SMC Niltara Clinic including waste disposal system.
∎ Ensure quality services and sustainability of the clinic.
∎ Social Marketing Company, a large well-reputed not-for-profit company, involved in implementing health and family planning programs throughout the country, wishes to recruit the following position. The company seeks talented and aspiring candidates who would join our team and meaningfully contribute to reach the goal of SMC.
∎ Perform duty at front desk and manage customers, will assist Doctors and Sonologist for service delivery
∎ Counsel patients for Doctor's appointment, Lab services & Follow up services. Also ensure to register of all clients in clinic software.
∎ Provide primary health care services as directed by SMC Niltara Clinic in accordance with national standards/protocol.
∎ Assist and provide support Deputy Manager-Clinic Operations/ Medical Executive/ Consultants in operating clinical procedure/ services at SMC Niltara Clinic.
∎ Assist in Medical Check-up, USG, ECG & X-Ray testing.
∎ Counsel clients/ patients in a non-judgmental way and maintain confidentiality.
∎ Provide support for preparing customer records for clinical services.
∎ Ensure regular autoclaving or sterilizing of necessary equipment/ logistics.
∎ Assist in maintaining overall cleanliness of SMC Niltara Clinic including waste disposal system.
∎ Ensure quality services and sustainability of the clinic.
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Dhaka
Job Highlights:
∎ At least 2 years paramedic course completed from any recognized institution.
∎ The incumbents will be recruited initially for a three years period, which may be extended upon satisfactory performance.
Read Before Apply: Women are encouraged to apply.
Apply Procedure:
Hard Copy:
∎ Interested candidates may apply with a detailed CV with names and contact information of two references and a copy of recent passport size color photograph to the General Manager – HR and Admin, Social Marketing Company, SMC Tower, 33 Banani, Dhaka-1213 or apply online through the following links: https://www.smc-bd.org/index.php/job/details/1650
Company Information:
∎ Social Marketing Company
∎ SMC Tower, 33 Banani C/A, Dhaka - 1213
∎ Social Marketing Company (SMC) is one of the largest privately managed social marketing organizations in health care globally. The Company is a significant contributor to the national family planning, reproductive health and child health program in Bangladesh. The company has been implementing various health and family planning programs across the country.
Address::
∎ SMC Tower, 33 Banani C/A, Dhaka - 1213
∎ Social Marketing Company (SMC) is one of the largest privately managed social marketing organizations in health care globally. The Company is a significant contributor to the national family planning, reproductive health and child health program in Bangladesh. The company has been implementing various health and family planning programs across the country.
Application Deadline: 22 Feb 2024
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 22nd Feb 2024
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